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How to complete the upgrade


Hi can someone please give me some advice,I've tried updating from windows 7 to 10 but when I click update it simply says 'working on it ',been like this for 12 hours!can someone advice please.

did you reserve your windows 10 copy ?

did you reserve your windows 10 copy ?
This is my problem too.
yes, I already reserved it before.
My windows 7 is also Genuine.


As soon as I press Continiue to upgrade, this window comes up and for hours, its just like this. the last page mentioned: its only 10 seconds!
Anyone is familier with this problem??

This is what is happening to me also. Any help greatly appreciated!



As soon as I press Continiue to upgrade, this window comes up and for hours, its just like this. the last page mentioned: its only 10 seconds!
Anyone is familier with this problem??

Happened on my wife's PC also.

I went to the Microsoft web site, got into the Windows 10 section, and upgraded from there by following the instructions for "if you are in a hurry" or something like that. The upgrade went smoothly from there.

Will give it a try. Thanks!

Hi can someone please give me some advice,I've tried updating from windows 7 to 10 but when I click update it simply says 'working on it ',been like this for 12 hours!can someone advice please.
That happened with my desktop for weeks. While waiting for the download to be ready I did my Laptop which I put in the next paragraph. Gave me the idea to check the Updates. I went to Windows Update through the Control Panel and found it downloaded waiting for me to install it?

Installing my newer HP Laptop 8.1 worked better though I had some difficulties mostly doing what the other questioners were asking about. Eventually I figured out that my update settings were off. I adjusted them and told it to look for updates. It did a few updates and then did the Windows 10 upgrade.
That was my experience. They both took quite some time and some minor issues had to be attended to. Shortcuts on the laptop disappeared. On the Desktop it took many hours as my desktop is a 2006 Cyberpower. It got it done and works much better. The next challenge is to do the clean install on the laptop, but I'll wait awhile.

Did you have to download the media creation tool?

Did you have to download the media creation tool?
No I didn't have to for the upgrade but I did download it to create a USB start up drive to do a clean install when I'm ready.

How to complete the upgrade