Hello,
I just updated from Windows 7 to Windows 10 on my TOSHIBA Satellite L655. Now, I can't use nore the keyboard neither the mouse, and the desktop hasn't loaded all my previous applications. I tried to reboot : same problem. I didn't found a similar case on the internet. How could I use my computer again ?
Thank you for your help, let me know I you need other informations.
I hope I am in the good place for the topic.
Start by checking in device manager if all hardware driver are correctly installed. If not you have to get the drivers from manufacturer site. What applications have not been loaded ? maybe some compatibility issue with some of them?
You need to give some more precise info to get best helpHello,
I just updated from Windows 7 to Windows 10 on my TOSHIBA Satellite L655. Now, I can't use nore the keyboard neither the mouse, and the desktop hasn't loaded all my previous applications. I tried to reboot : same problem. I didn't found a similar case on the internet. How could I use my computer again ?
Thank you for your help, let me know I you need other informations.
I hope I am in the good place for the topic.
The problem is that I can't navigate on my computer, because of no keyboard and no mouse... Furthermore, as it is a laptop computer, mouse and keyboard are integrated. My Nimi Place application hasn't been loaded on the desktop, and the computer doesn't detect when I plug electricity in or out.
Try connecting a usb mouse to your computer and see if you can use the mouse. This will help fix the problem.
Worst case if windows is activated now you can do a clean install. But better get this one working before doing so
Is it an option for you to hook up an external mouse ? True like to check the device manager and even check windows updates.Hello,
I just updated from Windows 7 to Windows 10 on my TOSHIBA Satellite L655. Now, I can't use nore the keyboard neither the mouse, and the desktop hasn't loaded all my previous applications. I tried to reboot : same problem. I didn't found a similar case on the internet. How could I use my computer again ?
Thank you for your help, let me know I you need other informations.
I hope I am in the good place for the topic.
When you say applications, you mean software that you had on it before windows 10, possible compatibility issues with them or corrupted upgrade
I rebooted once more, and now the problem is solved. I definitly don't understand anything to the logic of computers !
Thank you both !
Not sure how long has this been happening, as said maybe was updates need to go through still.I rebooted once more, and now the problem is solved. I definitly don't understand anything to the logic of computers !
Thank you both !
Maybe can Try option three here too SFC Command - Run in Windows 10
