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SLEEP/HIBERNATE - Restarts on Resume. Tried Everything. Any idea's?


The Error Log and Computer Specs are below.
My computer recently just stopped waking up from sleep/hibernate and restarts the computer. I really want to know what is causing the problem, and I can't find any further suggestions. Many people think that sleep/hibernation issues are usually either: 1. Video/Graphics Card or 2. Bios Issues. I have tried the following:


  • Updated video drivers (through Device Manger)and tried disabling a few USB options (allowing system to sleep). It seems like the problem started a couple of weeks after I upgraded the video drivers using microsoft update, as stated above.
    • Intel has it's own driver update utility and everytime I ran it the utility gave me two choices for the graphics card update, neither of which worked. ("Not compatible with your PC). It's very frustrating.

  • The BIOS is up to date (99% sure). Version 212. Unless they updated the BIOS without changing the number. I updated the BIOS shortly after Windows 10 came out, from the ASUS site.
  • I have tried a in-upgrade repair install.
  • Refreshed the PC (keeping files).
  • I ran virus and malware scans in both normal and safe-mode, nothing found.



EVENT LOG ERROR
Log Name: System
Microsoft-Windows-Kernel-Power
Date: 5/3/2016 9:56:37 PM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (70368744177664),(2)
User: SYSTEM
Computer: Laptop-Andy
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>3</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000400000000002</Keywords>
<TimeCreated SystemTime="2016-05-04T04:56:37.789964900Z" />
<EventRecordID>1641</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>Laptop-Andy</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">4</Data>
<Data Name="PowerButtonTimestamp">131068005813018608</Data>
<Data Name="BootAppStatus">0</Data>
</EventData>
</Event>


SPECS:
OS Version: Microsoft Windows 10 Home, 64 bit
Processor: Intel(R) Core(TM) i5-4200U CPU @ 1.60GHz, Intel64 Family 6 Model 69 Stepping 1
Processor Count: 4
RAM: 6031 Mb
Graphics Card: Intel(R) HD Graphics Family, 1024 Mb
Hard Drives: C: Total - 481857 MB, Free - 266990 MB; D: Total - 149277 MB, Free - 50765 MB; E: Total - 60845 MB, Free - 13677 MB;
Motherboard: ASUSTeK COMPUTER INC., Q501LA
Antivirus: Windows Defender, Disabled

SLEEP/HIBERNATE - Restarts on Resume.  Tried Everything. Any idea's?