New HP Envy 17" only had it a week.
Settings>update & security> windows updates. The schedule restart is set for 03.30 but my PC is switched off over night, so every morning it wants to restart 5 minutes after I log on. I can't seem to change that setting, it's greyed out. I can either tell it to restart or close the window but if I close the window it restarts anyway in 5 minutes.
How can I change the timings please?
Also it tells me I can Upgrade to Windows 10 Home, version 1511, 10586 by restarting but that message remains there all the time.
Edit: Just checked and I am logged in a an Administrator
Hello Mayfly Welcome to the windowssh blog!
From the initial look at your description it sounds as if the upgrade scheduled to see a newer then 10240 OEM copy of 10 to the November 11, 2015 Threshold 2 Update failed since you shut the laptop down completely where the upgrade by the Windows Updates failed on you. The MS tool that could possibly see this cleared up for you would be the Reset Windows Update Agent from the MS TechNet Script Center used to debug the Windows Update function since the scheduled upgrade has apparently hung up totally on you.
The tool there is used on XP and every other newer version which now includes 10 for debugging the WU. If that doesn't some results you could always use one of the two main restoration options with the first being the System Restore feature and the second beside the option to see an Upgrade to Repair type install to fix Windows would be the Reset This PC option which puts on a fresh copy of 10 as the last resort. That would mean rolling everything back to Factory Fresh status!
Before ending up going with one of those three options I would try the TechNet repair tool to see if that can fix the WU issue which is what you are seeing there. If all goes well you would then hit the Restart now button to allow the upgraded build to go on and see that finished up. Without the Get insider builds option the next large update will be coming this summer with the Redstone 1 as the general update for 10 being seen. That will also be bringing in some new features as well as slight change to the Start menu to prepare you for that.
With the WU working the next step would be trying a System Restore point to go back before this came up since this will roll the entire system registry to a point before the TH2 update first arrived. You won't have to many points to work with however since you had just bought the laptop! Hopefully you still have a few to work with however before the next to last option of seeing the manual upgrade by way of seeing the 10 media created. Since this was an OEM factory install of 10 you would need to see the 10 media created first on either a usb flash drive or saving the "Windows.iso" to a folder on the drive and then use other the Media Creation Tool itself to see the iso download either written to a flash drive or burned to a blank dvd-r disk while the size if combining both the Home and Pro editions in either the 32bit or 64bit option is what you would be getting into requiring an 8gb Dual Layer dvd blank or at least an 8gb flash drive since a 4gb will be too small. Windows 10 ISO Download - Windows 10 blog
Back in January I had to pick up a new 17.3" Toshiba Satellite model to replace an older HP laptop that originally came with 7 on it but had been upgraded to 10. Later besides no longer seeing anything appear on the display for the 15.1" model the drive was history as well and despite the replacement going in still nothing! Had to toss the Toshiba on the charge card fast and easy to see that replaced.
Thanks for your reply. I had decided at this point to leave it on over night to see if would unscrabble itself, however, strangely enough the PC became very slow last night so I rebooted and it took ages to start.
It then downloaded updates including W10 V. 1511,10586 and told me it was installing them. It seems to be back to normal speed this morning BUT is still telling me there a restart is required for W10 V. 1511,10586 & KB 3147461 updates.
So not sure if it did an auto restart in the night or not.
Well before any new build found in the WU will go on I have been finding you have to get those few small updates often for Windows Defender or Visual Studio to go on first. Then you will suddenly watch the download and install of the next build. Once that is seen to all this should disappear untile the next batch of the typically small updates arrives.
If all does go well for you by allowing this to continue until the 10586 Threshold 2 Update which that is what that is finishes going on without any other problem you can then opt to enable the Get insider builds option long enough to grab the latest 14316 Insider Preview build. That has some small looks at the second major update that will be coming out this July for the first anniversary since 10's launch.
When trying to keep the TH2 update running it suddenly got buggy at the start of February where now I simply allow each newer build to go on every so many weeks and have been seeing good results most of the time. I haven't been hearing too many complaints about this build unlike the last two have indicating this would be an option to consider.