Your player is incompatible with your system

Hey guys i've been using Windows 10 for almost a month now, and I'm having some issues with it at the moment. I have too much videos and picture for work, that most thumbnail just won't load or generate.

Issues:

• Thumbnail not generating
• This PC/My Computer keeps loading and saying "Working on it" (File Explorer)
• High CPU usage for COM Surrogate, using 10% of my CPU all the time.

The way to solve it for me at the moment is killing the COM Surrogate process. But I'm looking for a permanent fix, which doesn't involve me killing the process all the time.

Killing the process of COM Surrogate will make:

• Thumbnail and icon to generate (although sometimes it still doesn't)
• This PC/My Computer instantly loads properly, without it saying "Working on it"

Any solution guys?

You could try Shark codecs:Windows 10 codecs - Windows 8.1 codecs - Windows 7 codecs

You could try Shark codecs:Windows 10 codecs - Windows 8.1 codecs - Windows 7 codecs

Does the icaros thumbnailing solve the issue? I'll try that standalone icaros thumbnailing and see how it goes.
I'm currently using Media Player Classic with combined community codec pack.

Edit: Looks like using Icaros solves the issue. Less CPU usage from COM Surrogate, and generating thumbnails instantly like on Windows 7 and 8.

Hey guys i've been using Windows 10 for almost a month now, and I'm having some issues with it at the moment. I have too much videos and picture for work, that most thumbnail just won't load or generate.

Issues:

• Thumbnail not generating
• This PC/My Computer keeps loading and saying "Working on it" (File Explorer)
• High CPU usage for COM Surrogate, using 10% of my CPU all the time.

The way to solve it for me at the moment is killing the COM Surrogate process. But I'm looking for a permanent fix, which doesn't involve me killing the process all the time.

Killing the process of COM Surrogate will make:

• Thumbnail and icon to generate (although sometimes it still doesn't)
• This PC/My Computer instantly loads properly, without it saying "Working on it"

Any solution guys?

Your player is incompatible with your system. I just solved this issue by uninstalling 32 bit VLC Playerand installing 64 bit version.

Your player is incompatible with your system. I just solved this issue by uninstalling 32 bit VLC Playerand installing 64 bit version.

Thanks! I did this and it took care of the problem!