Win 10 Will Not Install

Hello to all. When I try to install Windows Ten over 8.1 on my Dell Xps 8500 it gets stuck at the welcome back screen.
After I go back to 8.1 I get a small box that shows.

0XC1900101-0x40019
This installation failed in the Second_Boot phase with an error during OOBE operation.

Did you upgrade to 8.1? If so, is there a Windows.old folder in the root of C:? If yes, delete (or rename) it. I know I had install failures twice when a Windows.old folder was already there.

You can delete it via Disk Cleanup or via CCleaner.

No Windows old folder. I deleted that long time ago. What is strange is that I was using Windows 10 up until a couple of days ago. Had an iPhone crisis and had to go back to 8.1.

Hello to all. When I try to install Windows Ten over 8.1 on my Dell Xps 8500 it gets stuck at the welcome back screen.
After I go back to 8.1 I get a small box that shows.

0XC1900101-0x40019
This installation failed in the Second_Boot phase with an error during OOBE operation.

Was this system updated from Win7 to Win8 or did Win8 come pre-installed?

See if these steps help. Many of these steps might require a good amount of time to complete - consider it maintenance downtime.

• Reset Windows Components: How do I reset Windows Update components?
  
  
• Run Windows Troubleshooter: Fix Microsoft Windows Update Issues
  
  
• Run the System File checker, See OPTION TWOTo Run SFC /SCANNOW Command in Windows 8in:
  SFC /SCANNOW Command - Run in Windows 8
  
  
• Run Deployment Imaging and Servicing Management (DISM) to check and repair the Windows Component Store.
  See OPTION ONETo Run "DISM /Cleanup-Image" tool in an Elevated Command Promptin:
  DISM - Fixing Component Store Corruption in Windows 8
  
  
• Manually run Windows Update and look in the Optional offers - install any hardware updates (Silverlight and Bing updates are ok to skip or hide).
  
  
• Disconnect all external devices except the Monitor, Keyboard, and mouse - use wired devices if you have them over wireless devices.
  
  
• Disable hibernation: Hibernate - Enable or Disable - Windows 7 Help blog
  
  
• Prepare for a Clean Startup:
  See PART ONEHow to Perform a Clean Bootin: Troubleshoot Problem with Clean Boot in Windows 8
  
  To save time and restarts, wait until after you schedule a boot time Check Disk in the next step to restart the machine
  
  
• Right click Command Prompt, select Run as Administrator...(run with elevated privileges)
  The examples below use C: as the drive letter that will be used to install Widows.
  If you are installing to a different volume, change the letter accordingly.
  *** are comments, not commands
  
  Execute the following commands:
  
  
  Defrag C: /x*** defrag free space
  Defrag C: /u /v*** defrag files and folders
  
  Chkdsk /f C:
  *** if you are prompted to run Check Disk at the next boot - answer yes and restart your machine. The disk will be checked for errors - it might take a while, let it finish and post if there were any errors.
  
  
• Determine if the BIOS is up-to-date, Dell XPS 8500 support: This package provides the BIOS Update on Dell XPS 8500 / Vostro 470 running the following Windows Operating Systems: Windows and DOS.
  
  Fixes: Modify HDD information shown in setup.
  Version: Version A12, A12
  Category: BIOS
  Release date: 29 Oct 2013
  Last Updated: 31 Oct 2013
  Importance: Recommended