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Windows DVD Player can't open


The free media player has stopped working. The icon is greyed out. Has anyone else had this issue and if so what was the fix? It was working fine before.

Please be elaborate.............
What is a " free media player " ?

Was it a 3rd party media player you installed from the web ? If so, what is the name ?

Was it the Windows 10 own built-in Windows Media Player you were referring to ?

Please be elaborate.............
What is a " free media player " ?

Was it a 3rd party media player you installed from the web ? If so, what is the name ?

Was it the Windows 10 own built-in Windows Media Player you were referring to ?
It's the Windows DVD Player App that installed when I upgraded from 7 to 10.

It's the Windows DVD Player App that installed when I upgraded from 7 to 10.


What is it called?

It's the Windows DVD Player App that installed when I upgraded from 7 to 10.
Please read this Microsoft article regarding Windows DVD Player.


excerpt:
To be eligible for the free DVD Player app, you must upgrade your Windows 7, Windows 8, or Windows 8.1 PC rather than perform a clean installation. If you’re running an edition of Windows 7 or Windows 8 that doesn’t include Media Center and you upgrade to Windows 10, go to Windows Store to buy Windows DVD Player or another app that plays DVDs. Provided your PC has an optical disc drive, Windows DVD Player will play DVD movies (but not Blu‑ray Discs).

Please read this Microsoft article regarding Windows DVD Player.


excerpt:
To be eligible for the free DVD Player app, you must upgrade your Windows 7, Windows 8, or Windows 8.1 PC rather than perform a clean installation. If you’re running an edition of Windows 7 or Windows 8 that doesn’t include Media Center and you upgrade to Windows 10, go to Windows Store to buy Windows DVD Player or another app that plays DVDs. Provided your PC has an optical disc drive, Windows DVD Player will play DVD movies (but not Blu‑ray Discs).
I upgraded about 1 yr ago from 7 to 10. I had the Media Center. The Windows DVD player was working fine till the other day.

I upgraded about 1 yr ago from 7 to 10. I had the Media Center. The Windows DVD player was working fine till the other day.
OK.
Try this. No guarantees.

Run a system restore. Pick a date when you did NOT have this problem as your restore point.
System Restore Windows 10

Ran the system restore and the Windows DVD Player App worked. Then Tuesday's updates ran again. The Windows DVD Player App appeared to be ok till I went to a local user, it turned gray and would not connect. I then decided to go back to the previous restore point and the app worked for all users no problem. I am in the process of running Tuesday's updates again but I am hiding Windows Update KB3152599 and KB3156421. Solved the issue.

Windows DVD Player can't open