windows update wanted restart, now no login screen

this morning a message that windows needed to restart to install an update appeared. I restarted the pc, all went well until the system hung at the splash screen before the login. I have tried powering off and restarting, but I'm still stuck at the splash screen, which changes video resolution twice, has the disk light on solid for about 20 seconds then nothing.

any ideas how to finish the boot?
thanks in advance

Vega, turn off your rig and unplug it. If it's a laptop, remove the battery. Hold the power button for one minute and see if it will start properly.

If that doesn't work, restart but hold the shift key down the entire time (Don't tap it repeatedly, just hold it down). That should take you into a trouble-shooting menu.

If that doesn't work, restart while holding down the Shift Button. If you can get to the Power Button in the bottom left, that will give you some Safe Mode options.

And believe it or not, you might solve your problem by starting your computer and walking away. It might just need a while to get the update working properly.

thanks for the reply
I managed to get to the troubleshooting menu, and selected safe mode, that just gave me a blank screen. next I selected repair startup problems, it said successful, but the system still hangs on the splash screen.

anything else I should try in the troubleshooting menu?

thanks for the reply
I managed to get to the troubleshooting menu, and selected safe mode, that just gave me a blank screen. next I selected repair startup problems, it said successful, but the system still hangs on the splash screen.

anything else I should try in the troubleshooting menu?

Please just briefly describe what do you see on the splash screen.
Do you have a background picture and a cursor that can be moved around, but no box to enter password ?

If that is what you see, press Ctrl key.

just the blue screen with the windows logo and the spinner

just the blue screen with the windows logo and the spinner

Will pressing Ctrl + Alt + Del same time do anything ?

thanks,
the mouse and keyboard were unresponsive.

I gave up, and did a restore of an acronis backup, the reason i didn't want to do this is it was pre clean install. the upgrade was giving me a lot of problems so I went and did a reset pc. I spent the entire day yesterday, and about half of the day before reinstalling and configuring software and configuring the system.

thanks again

So, you are back in business ?

yes, and will likely have to do a reset pc, and reinstall everything again ............

for some reason the restored win10 pre reset is running better now than before, strange .........

yes, and will likely have to do a reset pc, and reinstall everything again ............

for some reason the restored win10 pre reset is running better now than before, strange .........

Why do a reset if it is running nicely now ?

Anyway, perhaps you should mark your thread as Solved.
Thank you.