I have my laptop at work and have had no trouble connecting the company WiFi (they have Guest WiFi and a WiFi where you need to enter your company provided Username and Password). I have been connecting using my Username and password.
Today I had to change my company login password. Now when I try to connect my laptop I get a "can't connect" message because the password saved in my laptop is no longer valid. But I can't find a place in Win10 to enter my new password.
I remember the first time I logged onto the company WiFi a Windows popup came up asking for my Username and Password (which was saved so I didn't need to enter it again - until now). This time not getting the popup - it just says "can't connect".
Thanks for the PM with the solution. For anyone that is curious, I had to go to "Manage my Wireless Adapters" and then click on the company WiFi and click on "Forget". Then when I went back to connect to company WiFi, I got the popup to enter my Username and Password.
Manage my Wireless Adapters" and then click on the company WiFi and click on "Forget". My windows 10 is in french but I cannot see 'forget' when i am on the company wifi. Did you right click de mouse, or was it a tag. How was it offered to you.
THANK YOU SO MUCH FOR ANSWERING. I have been looking for the place to do 'forget' but cannot find it.
It is in Wi-Fi settings:My windows 10 is in french but I cannot see 'forget' when i am on the company wifi.
Paramètres > Réseau & Internet > Wi-Fi > Gérer les paramètres Wi-Fi > Gérer les réseaux connus
Click on your network and then "Forget"
Thank you so, so much Ix07. I will be able to return her lap top to my daughter and say ' I had no problem installing Windows 10 '.
May I bother you with another problem I have with my son's lap top? or should I post it in a new post?
The wifi button is deconnected, but when I click on it, it will not connect.
Paramètres > Réseau & Internet > Wi-Fi >This happened when he tried to make a connection between is hearplugs and Bluetooth. He also made the Bluetooth option disapear in the parameters. Ok, that's is two problems.
I am so glad the first problem is solved - Have a very nice day and a happy new year Ix07.
I think a new thread would be better as I have no Bluetooth devices and people might not see the question with a title about WiFi..
You could look here through and make sure bluetooth is turned on...
And Airplane mode in notifications isn't....
Will do, thanks again.
You are most welcome. Good luck.
