Hello,
I'm currently typing this with mobile thanks to messing up my computer so bad I can't connect to Internet without having to wait several minutes for it to work.
Problem: upgraded to win10 and since internet connection has been causing me gray hair. It keeps losing itself, suddenly disconnects, says "Internet protocol is missing". wifi has full coverage but it still is slow.
Computer: Lenovo, cpu 2,5GHz, 16 gt Ram, x64-bit, 1000gb + 16 gb flashdrive. Originally win8. Norton antivirus. Internet speed is supposedly 100 M, VDLS2
Troubleshooting done:
- on/off/on
- disconnecting wlan
- trouble shooting wlan and done the recommended fix (which I don't know what it was)
- rebooting(? As in re upgrading to win10) and lost the opportunity to downgrade back to win 8.1 ))
- upgrading all wireless ware
- tried connecting to different wifispot but it's worse
- I've disabled everything I can find in the settings that could eat the connection.
- usb wifi connector thing. No difference on Internet.
Problem keeps getting worse every day. I can't watch YouTube videos at all, all of my school projects are online and I can't access any of that. Sometimes Internet will seem to be fast but then t suddenly drops. Also everything is in my native language so I'm making translation mistakes.
I really don't know what to do anymore. My brothers are connected to the same wifi but their internet play well they can play online games. I can't open even one photo. Before Internet worked normally but after win10 I just want to throw up.
Please help me.
Thank you.
It is usually due to problems from interference on the channel that the WIIf on the Gateway is set at, or a bad wifi adapter.
Get a USB wifi adapter and see if that works.
Hey, thanks for replying. I've tried that too, there's no difference.
Hi is your computer made by Sony if so they have only just released new drivers.
Several members on other forum have complained about the same problem all seem to have the same make of laptop/computer.
Go to the manufactors site and see if there are any latest drivers for your system.
Let us know how you got on
Okay so I went on lenovos site and had Lenovo service bridge and then there was a scanning program that went through all the hardwares and it came back with everything being ok. I had to go to school in between so I forgot what the name for the scanning thing was. Now my internet is running smoother but not as smooth as with win 8. I also disabled some protocol settings on Norton and it seems to be working now. Thanks for the help! I'll be back though if it starts going crazy again.
Thanks for posting back.
I don't use Norton Myself but have heard that it can play some laptops up.
Have you tried Ccleaner at all that gets rid of a lot of crap if your laptop slows down some/
Also a defraggler made by same firm is good
Both are free versions
FWIW,,,, MS did an update to Wi-Fi. Doesn't show up in update history, but does in reliability report.Thanks for posting back.
I don't use Norton Myself but have heard that it can play some laptops up.
Have you tried Ccleaner at all that gets rid of a lot of crap if your laptop slows down some/
Also a defraggler made by same firm is good
Both are free versions
Yea I have ccleaner but since I had to reboot (sorry if term is wrong, I mean that I reinstalled win10) the computer it took away all my games and stuff. The Internet has been surprisingly consistent now, even YouTube is playing without constant disruptions. I'm trying streaming hd now. It seems to be working! Thanks guys! I've got gray hair because of these three days and now everything seems fine. Even the wifi hasn't disconnected like it usually does!
Hey guys,
The problem is back. I really don't even know what to do now. I've restarted the wifi, used the usb wifi, disconnected Norton...Sometimes Norton says there's a lot of outgoing data even though I'm not sending anything (purposely anyway).
If I delete Norton altogether will my computer survive with Windows 10s protection solely?
Hi yes it should or try one of the other free ones going
Avast is good but make sure you get the latest updated one
Also make sure you remove all traces of Nortons with their uninstaller
