I just installed Windows 10 on my PC. I have had it on my laptop for a while. The install was perfect except for one problem - sound on certain files.
I have a sound card installed with the SB X-Fi Xtreme Audio Driver version 1.4.90 driver software installed. Most things have fine sound, example: youtube videos. Some files have no sound, (I think the sound starts for the first second and then fades out?). An example is a .mov file I just got emailed. I tried the clip on my laptop which is also windows 10. The sound is fine there.
For the .mov file I have played it back in the default player, vlc and quicktime, all the same problem.
I have installed the latest driver for the audio card. I also tried removing the current drivers and letting windows install the default, and also removing and then installing the drivers myself.
I have not been able to get sound on the video clip. I have noticed the problems on other clips also.
Any clues appreciated, I am stymied.
Hi @macmiller.
If it is only the .mov, uninstall your Quick Time Player and install a fresh downloaded copy of the latest version of QuickTime.
If still it behaves the same, open the video in VLC, go to Tools> Media Information > Codec.
Take a screenshot of this window and let us see it.
I played with some settings in GOM player and VLC and started getting sound on that clip although in VLC player it sounds like it is in a cave. There is no sound in Windows Movies & TV, or quicktime player (which I uninstalled and installed latest versions).
Embedded videos now have no sound on firefox but seem OK on opera and chrome.
I have attached a clip showing my settings.
This audio codec should be natively played in both VLC and QT.
If not, then it might be either a settings related issue or a codec corruption.
As the first attempt, Reset the preferences in VLC media Player.Open VLC. Go to Tools > Preferences > Reset Preferences.
If still it behaves the same, I would suggest you to re-mux the video with a different audio codec. There are many freeware tools that can do it, I prefer AVIdemuxfor this purpose.1.Download and Install AVIDemux.
2.Open it, drag the video in the window.
3.Under Audio Codec, Set it to either AAC, or AC3 or MP3.
4.Then, File > Save.
5.In the save dialog, dont forget to put the extension name, .avi.
Hopefully the issue will be gone then.
When I reset VLC it stopped playing back with sound. As I knew that I had tweaked something to get sound with VLC I went back looking through the options. Under Audio->Audio Device 'default' was selected. I changed this to 'Digital Audio Interface (SB X-Fi Xtreme Audio)' and it started working fine after that.
I tried the suggestions with AVIdemux but all had no sound on the clip.
Then I went into Control Panel->Sound and disabled Speakers/SB X-Fi Xtreme Audio. After that the Digital Audio Interface was the only active playback device.
Now everything appears to be fixed. Thanks.
Well done!
Now everything appears to be fixed. Thanks.
