build 10049; i'm able to print but when i scan i get this error message ; i change location but i get the same error; can some one help, sure appreciated
The scan app doesn't seem to be ready for prime time.
I tried pressing Show more and changing the destination, when that failed, I changed security (full control) on the folder to all authenticated users, everyone, and even my own user ID - nothing helped.
I think there's a principalspecific to apps but I need to look for the exact name. If I find anything that helps, I'll post it - in the mean time, see if you can scan using the native function
Control Panel -> Devices and Printers
Double click on your device and select scan
The process on my machine was a bit odd, it asked about groups and imports. I just gave it a name, bobsyouruncle, and that created a folder in my Pictures folder (C:UsersSlartybartPictures2015-04-11 bobsyouruncle)
Please give MS feedback and I'll +me to it.
that way it works, is funny but with the app i can even view the document but just would not let me save it , i think i'll try re installing the app see if it works, thanks again
I can print to the printer on my local network okay but when I try to scan, I get the message (attached) that it can't find the scanner. I have downloaded all the driver files from Canon as well as deleting and reinstalling the MF4770n with no joy. (64 bit system) Help!!!
lol, I can print but only on B&W
since the upgrade I have a Brother MFC
I cannot use my scanner either with Windows 10. I have the Canon MF4690, it prints but does not scan. I removed all drivers, updated to the latest and installed a patch from the CanonUSA site but nothing works. It worked fine on Windows 7.
Have you installed the latest up to date drivers from the source not the Microsoft ones
I have pinned my Scan app to tiles so when I need it I just click on that.
I got my drivers from CanonUSA.com. They also had a patch which I installed. The scanner does not work same error as the other poster.
Someone on this forum had printer trouble and it worked out it was their antivirus stopping it.
They were using Zone Alarm and it was stopping the printer/scanner from working.
I disabled my Anti virus, it's still not working. It worked fine on Win 7, upgraded to 10 and it stopped working. Although I updated the drivers from Canon, the scanner driver is dated 2007. I also have VMWare workstation and I ran my Win 7 container from the same host machine and it communicates fine with the scanner.
