Hello
Has anyone here had the problem with windows 10 anniversary edition restoring back to the last version?
My machine took a half hour downloading and installing. All looked fine but just when I thought it was done I got the message "Restoring to previous version"
After a while longer it had trouble booting that was only corrected by cycling power and booting a couple of more times.
In the end I'm back where I started.
This has been reported on a few other sites as well.
Welcome to the club. It's not at all clear what to do about this.
Are you using the Upgrade Method or Clean Install ?
From what I have read on this forum and others, Clean Install seems to be the best method.
Windows 10 - Clean Install - Windows 10 blog
Sorry, I am not going to reinstall all my software again. I did that once when I upgraded from Win7 ==> Win10. I'd rather stick with my current build which is working fine.
Requiring a clean install is not a reasonable requirement anyway.
Requiring a clean install is not a reasonable requirement anyway.
Can't argue that point. I had issues with a clean install on a separate partition and went back to 1511.
Did you upgrade thru the normal Windows Update or download early from the Microsoft site ? If thru normal Windows Update, you may want to try again using the second link above which also has an upgrade option. May or may not make a difference.
My system has not yet received the Anniversary Update, so I have tried installing the download version several times. When all these failed I went to the Win10 Iso installer.
I'm having a similar problem on a Surface Pro 3 (by *Microsoft*!). At first I was updating via Windows Update. Then I got the Media Creation Tool and run it. It also resulted in reverting to 1511, but at least gave me a reason code:
We couldn't installWindows 10
We've set your PCback to the way it was right before you started installing Windows 10.
0x80070002 - 0x20007
The installationfailed in the SAFE_OS phase with an error during INSTALL_DRIVERS operation
I will try the ISO method now, although I am not hopeful as it fails rather late in the process. I vague recall reading something about there being a limit on the amount of time that is allowed for a driver to install and the Realtek HD audio drivers on the Surface Pro 3 exceed that time. I have no idea how to determine if that's the case and what to do to fix it.
FWIW, I used the MCT method to update my desktop PC just fine.
My system has not yet received the Anniversary Update, so I have tried installing the download version several times. When all these failed I went to the Win10 Iso installer.
I just remembered I had the same issue (return to previous version) when updating from Win 8 to 8.1. What solved the issue for my system was clearing the Windows Store Cache and running sfc/scannow. You may want to try if you haven't before. As weird as that sounds it was the fix at the time.
I reinstalled 1607 tonight on a separate partition. So far it seems to be good.
Mine was doing the auto update the first time.
I ran the update a second time with the same results.
Guess I'll wait until they fix it and hope they don't push it for another auto update.
Greetings! I cleared the Windows Store Cache and ran sfc/scannow (it did find uncorrectable errors). I then ran the update from USB media. I'm still getting the same errors: 0x80070002 - 0x20007, in the SAFE_OS phase with an error during INSTALL_DRIVERS operation.I just remembered I had the same issue (return to previous version) when updating from Win 8 to 8.1. What solved the issue for my system was clearing the Windows Store Cache and running sfc/scannow. You may want to try if you haven't before. As weird as that sounds it was the fix at the time.
Does anyone have further thoughts on how to get past driver installation errors during the update?
Thanks.
