Hello, before the update, when i plugged my WD Passport hard drive, it would ask me if i want to launch the autorun (which is the app to unlock drive encryption); then would open the unlocked drive in exporer. After the update, it doesn't ask me anything anymore
So i gotta open explorer & then go inside the drive (double clic it won't even launch the unlock app!!) and launch this app manually, then manually go to the drive.. Really annoying! How can i make 10 behave like it did before this update (which brings only good apart that)?
Plugged it in another 10 machine (this one was intalled from a recent iso so didn't had to upgrade) and it works there.. So i dunno what went wrong really, hope someone will know..
Can you unlock it in that other machine and use same program on first one to lock it again ?
Actually it's just locked again when you power it off/disconnect it. What are you thinking?
Which program did you use for locking it, Bitlocker from Windows ?
Hi, part of the question appears associated with autoplay. Does Autoplay work for any device?
This thread may help:
Solved Autoplay won't open in Windows 10. - Windows 10 blog
I appreciate you have another issue about unlocking your drive, and can't comment on that.
Autoplay work for ALL devices but this one..! It's built-in hardware encryption by western digital.
Did you try to reset settings for Autoplay ?
Sûre i did that..
Thanks, that's very useful clarification and focuses the problem.
I'm not familiar with this product, but it seems you may need WD security software installed on your PC.
How To Remove Western Digital Hard Drive Password - YouTube
WD Software / Firmware | WD Support
Assuming the update you are referring to is the November TH2 big upgrade, whatever was there to support your device may have been adversely affected. Some software has been.