I have a perplexing problem. I have a Seagate 2TB external drive that when I plug it into my USB3 port it appears in Explorer and sometimes I can even navigate through some of its folders. However after 2-5 minutes it just disappears and a message comes up "USB Not recognized".
When I insert it into a USB2 port I cannot see anything. Whilst it is visible I can see it in my Disk Management but as soon as it disconnects itself this disappears. I have tried to format it but it does not stay connected for long enough!
I am running Windows 10. The same problem seems to also occur on a windows 8 machine.
Is it getting it's power from a single USB port?
If so try either a Y cable to get power from two ports, or a powered hub.
Thanks but no, it is getting its power from a separate power cable plugged into a power point.
I have a Seagate 4TB drive with similar problem, plugged into the USB3 if I run a backup too often it disconnects, when reconnecting it it doesn't appear in My Computer nor under device manager. I have to unplug the power lead & reconnect then it'll appear but often it'll say the device requires a scan for errors which it finds & fixes, trying backup again & it does the same. Plugging into a USB 2 hub (powered) works fine. A 6TB drive permanently connected to USB 3 has never had any problems.
You could try the same - unplug drive from USB & from Power then reconnect.
Thank you for the suggestion. Unfortunately I have tried that and when I do unplug and re-power I can see the drive once more, but then 5 mins later it disappears again! I do not even have time to run a scan - if I do the drive will disconnect before the scan finishes. The same if I try to reformat - it fails the reformat when the drive disappears.
Have you tried running ckdsk? If you can get it to run the next time you start Windows, it'll take days though - mine did.
Try formatting via command prompt with admin
- Go to DOS command line (click on "Start Menu", then "Run", type in "cmd" in textbox, and hit "OK")
- Type in "DiskPart" in command line.
- Type in "list disk" in command line to show all disks in this machine.
- Use "select" to set the focus to the specified partition.
For example "select disk 1".- Use "clean" command to remove GPT disk from the current in-focus disk by zeroing sectors.
- Go back to Disk Management, you can see GPT disk is "Not Initialized" now.
- Within Disk Management, right click on disk info, choose "Initialize Disk", You can see GPT disk is "Unallocated" now.
- Right click on disk info, choose "New Partition…", follow Partition Wizard and format it.