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BSOD - System Service Exception


Hi everyone,

I recently upgraded to Windows 10 and have had a few BSODs. One was a System_Service_Exception dxgkrnl.sys.


The other I'm not sure of. The manufacturer's site for Windows 10 drivers has not been updated, and I'm worried about accidentally upgrading the wrong ones and video card driver updates (if that is part of the problem) specifically have given me fits in the past. Any help would be greatly appreciated.

Thanks in advance.

DAVE-ACER-Wed_10_21_2015_111634_70.zip

Hi freetacos,

Before we can give you support, you need to remove the Adobe bypass
Code:
127.0.0.1 lmlicenses.wip4.adobe.com 127.0.0.1 lm.licenses.adobe.com 127.0.0.1 na1r.services.adobe.com 127.0.0.1 hlrcv.stage.adobe.com 127.0.0.1 practivate.adobe.com 127.0.0.1 activate.adobe.com
Forum rules
4)No piracy or discussion of piracy allowed at all. Such as software, music, videos and other intellectual property violations (e.g. downloading youtube videos locally etc).

Ok, no problem.

Let's try that again.

DAVE-ACER-Wed_10_21_2015_145740_96.zip

I see you have KMSpico installed
Is it used for Windows or Office?

Please remove every cracked software.

Not a problem.

DAVE-ACER-Thu_10_22_2015_111742_53.zip

Check your manufacturer for driver updates.
The Qualcomm Atheros network driver has been flagged
Code:
0: kd> lmvm athw8x start             end                 module name fffff800`432a0000 fffff800`43669000   athw8x   T (no symbols)                Loaded symbol image file: athw8x.sys     Image path: SystemRootSystem32driversathw8x.sys     Image name: athw8x.sys  Timestamp:        Thu Aug 08 05:41:36 2013(52031370)     CheckSum:         003C400C     ImageSize:        003C9000     Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
The Intel graphics display driver has been flagged.
Are you switching between your GPU's?
Please uninstall everythingof Intel graphics using Display Driver Uninstallerand install new drivers from your manufacturer.
Code:
3: kd> lmvm igdkmd64 start             end                 module name fffff800`da550000 fffff800`da906000   igdkmd64 T (no symbols)                Loaded symbol image file: igdkmd64.sys     Image path: SystemRootsystem32DRIVERSigdkmd64.sys     Image name: igdkmd64.sys  Timestamp:        Mon Aug 17 17:34:01 2015(55D1FEE9)     CheckSum:         003A7ACB     ImageSize:        003B6000     Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

I thought the previous advice had fixed the issue, but I'm now getting more BSODs (now different ones including MEMORY MANAGEMENT, prompting me to run the Windows Memory Diagnostic, which came up clean). Additionally, a few other things, like drop down menus, are acting wonky.

Again, any help is greatly appreciated.

[edited]
  • DAVE-ACER-Wed_11_11_2015__01600_47.zip (904.5 KB, 1 views)

Just in case of
If you are using a program like Ccleaner please stop using it while troubleshooting.
This because programs like Ccleaner remove dump files that are needed to troubleshoot.
Or configure Ccleaner to not remove dump files:
Please run MemTest86+ to test your memory.
Memory diagnostics isn't sometimes able to find errors.



Diagnostic Test
 RAM TEST

Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 blog

   Note


MemTest86+ needs to be run for at least 8 passesfor conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zeroerrors here. Even a single error will indicate RAM failure.


Please fill in your system specs
Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.
How to fill in your system specs:


BSOD - System Service Exception