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Clean Win10, Random DRIVER POWER STATE FAILURE bsod


Please, recently purchased Dell Inspiron laptop and since day #1 have had random DRIVER POWER STATE FAILURE BSOD issues. I seem to have exhausted all the tech support at Dell... I've come away unimpressed. I am not terribly knowledgeable with computers but we have tried most common repairs: Reset to Factory, Update Drivers, Format and reinstall Windows 10.
I have intentionally ran this PC after a fresh install with zero after-market software and still get this BSOD. I might be having some luck if I simply reboot every morning as that has created some days when this BSOD doesn't occur. They happen randomly in the middle of seemingly light tasks.
I've included a screen shot, and the dump files created by your site software.
Thank You for any assistance.
  • DESKTOP-EEPN52A-Wed_11_11_2015__71441_26.zip (941.0 KB, 2 views)

Hi Tacoma10,

Welcome to the 10blog.

The cause of the crashes is the touchpad driver.
Please check your manufacturer, Dell, for driver updates.
Code:
2: kd> !irp ffffe0017f5698b0 Irp is active with 9 stacks 8 is current (= 0xffffe0017f569b78)  No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  Pending has been returned      cmd  flg cl Device   File     Completion-Context  [  0, 0]   0  0 00000000 00000000 00000000-00000000      			Args: 00000000 00000000 00000000 00000000  [  0, 0]   0  0 00000000 00000000 00000000-00000000      			Args: 00000000 00000000 00000000 00000000  [  0, 0]   0  0 00000000 00000000 00000000-00000000      			Args: 00000000 00000000 00000000 00000000  [  0, 0]   0  0 00000000 00000000 00000000-00000000      			Args: 00000000 00000000 00000000 00000000  [ 16, 0]   0  0 ffffe001771fac20 00000000 fffff800b2c01b70-00000000     	       DriverACPI	i8042prt!I8xPowerUpToD0Complete 			Args: 00000000 00000000 00000000 00000002  [ 16, 0]   0  0 ffffe001784d82d0 00000000 00000000-00000000     	       Driveri8042prt 			Args: 00000000 00000000 00000000 00000002  [ 16, 0]   0  0 ffffe00177e93b60 00000000 fffff800b2ce1000-00000000     	      Unable to load image SystemRootSystem32driversSynTP.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for SynTP.sys *** ERROR: Module load completed but symbols could not be loaded for SynTP.sysDriverSynTP	kbdclass!KeyboardClassPowerComplete 			Args: 00000000 00000000 00000000 00000002 >[ 16, 2]   0 e1 ffffe00177d98450 00000000 fffff8020a393d74-ffffe0017dd72b60 Success Error Cancel pending 	       Driverkbdclass	nt!PopRequestCompletion 			Args: 00051100 00000001 00000001 00000002  [  0, 0]   0  0 00000000 00000000 00000000-ffffe0017dd72b60      			Args: 00000000 00000000 00000000 00000000 2: kd> lmvm syntp start             end                 module name fffff800`b2c30000 fffff800`b2ccb000   SynTP    T (no symbols)                Loaded symbol image file: SynTP.sys     Image path: SystemRootSystem32driversSynTP.sys     Image name: SynTP.sys     Timestamp:        Sat May 30 01:44:42 2015(5568F9EA)     CheckSum:         00095935     ImageSize:        0009B000     Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Hi Tacoma10,

Welcome to the 10blog.

The cause of the crashes is the touchpad driver.
Please check your manufacturer, Dell, for driver updates.
Thank You!! Fingers crossed. Seems there was a November 5 Touchpad Driver Update. No BSODs for the past 24 hours.
Thanks

Clean Win10, Random DRIVER POWER STATE FAILURE bsod