The Problem:
I am trying to upgrade my new laptop from the home edition it came with to the pro edition with a key that I already have. So I went to "settings app>Update & Security>Activation>Go To Store" When It opens the store I click on "I have a windows 10 Pro Product key" below the button that says "99.99". When I do this the windows store freezes completely and I have to use Task Manager to kill it. (Pressing the "99.99" button also has the same effect, but that is not what I wish to do) However for some reason pressing Alt+F4 will unfreeze the store as if something is refusing to load when those buttons are pressed.
What I Have Done:
I have restarted the computer multiple times.
Changed networks.
Not sure what else to do.
Any help will be greatly appreciated!
There has been a store app problem, but MS should have released a fix. Make sure Windows is updated to ensure you got it.
Run this: DISM - Repair Windows 10 Image - Windows 10 blog
then run this: SFC Command - Run in Windows 10 - Windows 10 blog
restart, and run the last tutorial (SFC) once more only if it found errors the first time you ran it.
You can try this app troubleshooter: Run the troubleshooter for Windows apps - Windows Help -
My windows is up to date. I will run DISM and SFC and report back.There has been a store app problem, but MS should have released a fix. Make sure Windows is updated to ensure you got it.
Run this: DISM - Repair Windows 10 Image - Windows 10 blog
then run this: SFC Command - Run in Windows 10 - Windows 10 blog
restart, and run the last tutorial (SFC) once more only if it found errors the first time you ran it.
Neither of the commands resulted in any errors. I will run the troubleshooter and report back.
The troubleshooter found no issues.
Here ya go: Store Cache - Clear in Windows 8
I figured it out. The UAC prompt was refusing to show up, so I had to temporarily disable UAC.
Thanks for your guys's help though!
Strange, lol. So you disabled it, then set it back to default? Thanks for posting back your solution!
You're welcome. My gut was telling me something was failing to load, guess I was right.Strange, lol. So you disabled it, then set it back to default? Thanks for posting back your solution!