Hi, i got a lot of help when i was on the windows 8 blog, now getting help here
I went back to Build 1047 from the latest preview build (10565) due to system stability issues.
The restore went fine, all my files and settings stayed.
The problem happened a few hours after restoring.
I needed to preview a photo that needed photoshopping for a personal project.
I tried to open the photo, but the built in photo app won`t open for some reason
The same thing happened for videos and a few other.
The insider hub, contact support, and setting opened just fine.
The icons are blank for some reason. (Showed in attached thumbnail)
For example, when I wanted to open a photo, it show a error like this
Windows cannot find "C:usersNamedesktopsomething.png". Make sure that you typed the name correctly, and then try again.
The file exists and does open fine in windows photo viewer.
Same thing with videos
It will open fine in Windows Media Player and VLC.
I have contacted the support team at Microsoft for any solution. The guy on the support line said that it should be a hardware issue, not a software issue.
Any guesses on what caused this issue? (I think the app files may got corrupted during restoration to the previous build) A fast reply would be helpful (I need this thing back up as soon as possible to get work done)
Hello, yutost. Welcome to Windows windowssh blog.Hi, i got a lot of help when i was on the windows 8 blog, now getting help here
I went back to Build 1047 from the latest preview build (10565) due to system stability issues.
The restore went fine, all my files and settings stayed.
The problem happened a few hours after restoring.
I needed to preview a photo that needed photoshopping for a personal project.
I tried to open the photo, but the built in photo app won`t open for some reason
The same thing happened for videos and a few other.
The insider hub, contact support, and setting opened just fine.
The icons are blank for some reason. (Showed in attached thumbnail)
For example, when I wanted to open a photo, it show a error like this
Windows cannot find "C:usersNamedesktopsomething.png". Make sure that you typed the name correctly, and then try again.
The file exists and does open fine in windows photo viewer.
Same thing with videos
It will open fine in Windows Media Player and VLC.
I have contacted the support team at Microsoft for any solution. The guy on the support line said that it should be a hardware issue, not a software issue.
Any guesses on what caused this issue? (I think the app files may got corrupted during restoration to the previous build) A fast reply would be helpful (I need this thing back up as soon as possible to get work done)
I had problems with the "built in" WinRT Store apps in 10547 as well. Surprisingly my 10565 runs flawlessly. If you had no problems with 10547 before, then obviously the rollback is flawed.
I suggest you either fresh install via ISO or run the following.
DISM command to check the OS store health first. If it needs repair then command that. DISM - Repair Windows 10 Image - Windows 10 blog
After that run SFC command: SFC Command - Run in Windows 10 - Windows 10 blog
If that doesn't help run: Store - Re-register in Windows 10 - Windows 10 blog
After that open the Store and search for each flawed app by searching for each one in the search box there. It will lead you to it's page and show the condition. You may need to reinstall each one.
Hope that helps and good luck.
