Location:
State:
Carrier
Country
Status

BSOD after upgrade from Windows 7. Cannot Boot.


I cannot start Windows my laptop. I can get into safe mode. I've tried to system restore and clean boot. I have tried verifier which gives the error iastor.sys

Attached are the zip files. Please help. Thanks.

KEN-PC-07-Sep-15_233134_66.zip

Hi ken1968,

Welcome to the 10blog.

The Nvidia Video driver has been flagged many times.
Please check your manufacturer for driver updates.

Code:
1: kd> lmvm nvlddmkmstart             end                 module name fffff801`c8810000 fffff801`c92f7000   nvlddmkm T (no symbols)                Loaded symbol image file: nvlddmkm.sys     Image path: nvlddmkm.sys     Image name: nvlddmkm.sys  Timestamp:        Mon Jul 13 18:50:59 2015(55A3EC73)     CheckSum:         00AA9850     ImageSize:        00AE7000     Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

All I see there is display related issue.

Uninstall the installed display driver in Display Driver Uninstaller, obviously in Safe Mode.

Then download and install 355.82 WHQL.

Now try to boot to normal mode. Can you do it? Let us know.

Thanks Axe0 and Arc for the quick replies. Ive installed Display Drive Installer and managed to load Windows.

When I try to install NVIDIA's 355.82 WHQL driver I get the BSOD. I will try the Asus and NVidia blog with help on the latest drivers for my notebook.

Latest DMP files are attached.
https://onedrive.live.com/redir?resid=CDBDA6338C04E372!157&authkey=!AJzhLSnXTI-TsHE&ithint=filerar


Thanks again.

Please use the tool again and upload the zip file, chrome is blocking the rar file.

There's no need for him to do that. Just allow the file to be downloaded.
dxgkrnl.sys is the culprit in all the BSODs.

Code:
ASMMAP64.sys Thu Jul 2 11:13:26 2009 (4A4C7A36)  LENOVO ATK Hotkey ATK0101  ACPI UTILITY (also found in Asus  systems)}http://www-307.ibm.com/pc/support/site.wss/homeLenovo.do     TurboB.sys Tue Nov 30 00:02:31  2010 (4CF43107)  Intel Turbo Boost  driver}      mctkmdldr64.sys Fri Apr 8 10:35:33  2011 (4D9EC8D5)  Most likely belongs to a Magic Control Technology UVTP100  USB to VGA adapter}Couldn't locate drivers at:       iaStor.sys Tue Apr 26 20:06:18  2011 (4DB7099A)  Intel Storage  drivers}Intel Download Center XP, Vista and 7:  Intel Download Center      SASKUTIL64.SYS Tue Jul 12 23:00:01  2011 (4E1CB5D1)   SUPERAntiSpyware}SUPERAntiSpyware - Downloads     SASDIFSV64.SYS Fri Jul 22  01:03:00 2011 (4E28B024)   SUPERAntiSpyware}SUPERAntiSpyware - Downloads     SynTP.sys Fri Jul 22 03:04:45  2011 (4E28CCAD)  Synaptic Touch Pad  Driver}[br]Thanks MasterChief!!!     atkwmiacpi64.sys Wed Sep 7 03:44:52  2011 (4E66CC94)  ATK WMIACPI  Utility}     athrx.sys Fri Nov 23 05:51:22  2012 (50AF00CA)  Atheros network adapter driver}Official site:  Contact Information | Qualcomm (scroll down for product support)[br]Unofficial  site: QUALCOMM / ATHEROS drivers for Microsoft Windows (Atheros的驅動程序)     ctxusbm.sys Fri Nov 30 17:09:56 2012  (50B8DA54)  Citrix ICA Client USB Monitor  Driver}Downloads - Citrix     L1C63x64.sys Mon Apr 1 05:15:17  2013 (5158FBC5)  Qualcomm Atheros AR8151 PCI-E Gigabit Ethernet Controller  (NDIS 6.30)}Official site: Contact Information | Qualcomm (scroll down for  product support)[br]Unofficial site: QUALCOMM / ATHEROS drivers for Microsoft Windows (Atheros的驅動程序)     btath_bus.sys Mon Jan 20 15:20:21  2014 (52DD30A5)  Atheros BlueTooth driver}Official site:  Contact Information | Qualcomm (scroll down for product support)[br]Unofficial  site: QUALCOMM / ATHEROS drivers for Microsoft Windows (Atheros的驅動程序)[br]Also check at OEM     Sftvollh.sys Wed Oct 8 05:03:06  2014 (5434A96A)  Microsoft Application Virtualization (App-V) driver}Windows  Update     Sftfslh.sys Wed Oct 8 05:03:22  2014 (5434A97A)  Microsoft Application Virtualization (App-V) driver}Windows  Update     Sftplaylh.sys Wed Oct 8 05:03:44  2014 (5434A990)  Microsoft Application Virtualization (App-V) driver}Windows  Update     Sftredirlh.sys Wed Oct 8  05:03:47 2014 (5434A993)  Microsoft Application Virtualization (App-V)  driver}Windows Update     mctkmd64.sys Tue Oct 28  07:47:55 2014 (544F3C1B)  Most likely belongs to a Magic Control Technology  UVTP100 USB to VGA adapter}Couldn't locate drivers at:       igdkmd64.sys Wed May 27 05:53:18  2015 (55653FAE)  Intel Graphics  driver}Intel Download Center     btfilter.sys Mon Jun 29 12:31:54  2015 (55911E9A)  Atheros Bluetooth Driver}Official site:  Contact Information | Qualcomm (scroll down for product support)[br]Unofficial  site: QUALCOMM / ATHEROS drivers for Microsoft Windows (Atheros的驅動程序)     TeeDriverW8x64.sys Tue Jul 7  19:43:32 2015 (559C0FC4)  Intel Management Engine Interface driver}OEM or  Intel Download Center     intelppm.sys Fri Jul 10  05:12:59 2015 (559F383B)  Intel Processor  driver}Intel Download Center also at     nvpciflt.sys Mon Jul 13 18:44:21  2015 (55A3EAE5)  nVidia 3D Vision Display  driver}     aswRvrt.sys Mon Jul 27 19:06:13  2015 (55B66505)  Avast! Revert driver[br](Likely a boot  driver)}Avast - AVAST Software s.r.o.     aswMonFlt.sys Mon Jul 27 19:06:30  2015 (55B66516)  avast! File System Minifilter  Driver}Avast - AVAST Software s.r.o.     aswHwid.sys Mon Jul 27 19:06:58  2015 (55B66532)  avast! HWID driver}Avast - AVAST Software s.r.o.     aswRdr2.sys Mon Jul 27 19:07:28  2015 (55B66550)  avast! TDI Redirect Driver}Avast | Download Free Antivirus Software      aswVmm.sys Mon Jul 27 19:34:01  2015 (55B66B89)  avast! VM Monitor driver}Avast - AVAST Software s.r.o.     aswSP.sys Mon Jul 27 19:34:27 2015  (55B66BA3)  avast! Self Protection Driver}Avast - AVAST Software s.r.o.     aswStm.sys Mon Jul 27 19:37:56 2015  (55B66C74)  avast! Antivirus Stream Filter driver}Avast - AVAST Software s.r.o.      RTKVHD64.sys Tue Jul 28 14:38:18  2015 (55B777BA)  Realtek High Definition Audio Function  Driver}Realtek      aswSnx.sys Wed Aug 12 16:44:50  2015 (55CB5BE2)  avast! Virtualization Driver}Avast - AVAST Software s.r.o.      nvlddmkm.sys Tue Aug 25 15:41:50  2015 (55DC709E)  nVidia Video  drivers}[br]Get from OEM for laptops      Code:  Debug session time: Tue Sep  8 07:26:28.535 2015 (UTC + 2:00)  Loading Dump File [D:SysnativeBSODApps