Since upgrading to Windows 10 I cannot send email from Outlook 2013. Mail stays in the Outbox, and I get: Error 0x800CCC13 Cannot connect to the network
- I've run ScanPST and fixed some errors
- Tried starting Outlook in Safe Mode (Run | Outlook /safe)
- Turned off Windows Firewall
Still can't send.
However, doing a test Send and Receive from the Outlook Account Settings didwork.
First create a new shortcut to Outlook 2013. Right click/Run As Administrator. Send/receive.
If it works, it tells that it is the permissions. Then Right click /Compatibility/ Privilege Level/ Run This Program As Administrator. Send/Receive.
If it works, it tells that it is the permissions.
You could just leave it, OR, do this: got to C drive/ Program Files/ Microsoft Office/ Office 15 Folder/ Right Click/ Properties/ Security/ Administrators and Users All Checked Full Control. This should fix it permanently. Send/receive.
Does this help?
Taken from > Sending reported error - 0x800CCC13. Cannnot connect to the network. - Microsoft Community
Thanks, but I'd looked at that.Does this help?
I even deleted my Outlook Profile, although I then restored it from a registry export.
Have you tried setting up the profile from scratch?
It may not be able to connect due to authentication which is stored incorrectly within the registry?
Just fixed the error!!!
Try this command from an elevated command prompt (administrator)
type - SFC /scannow
It fixed some corrupt files from the install and emails now send!
Yes, just tried thatHave you tried setting up the profile from scratch? ...
I have the same problem having upgraded last night.Since upgrading to Windows 10 I cannot send email from Outlook 2013. Mail stays in the Outbox, and I get: Error 0x800CCC13 Cannot connect to the network
- I've run ScanPST and fixed some errors
- Tried starting Outlook in Safe Mode (Run | Outlook /safe)
- Turned off Windows Firewall
Still can't send.
However, doing a test Send and Receive from the Outlook Account Settings didwork.
Stuart3380 - I´d like to try that to see if it works for me, but not too techy, so could you tell me how I send an elevated prompt? where I go to do this? Thank you!Just fixed the error!!!
Try this command from an elevated command prompt (administrator)
type - SFC /scannow
It fixed some corrupt files from the install and emails now send!
In the search bar type CMD you will now see command prompt. Right click and run as administrator. the type the entry and press enter and let the scan runStuart3380 - I´d like to try that to see if it works for me, but not too techy, so could you tell me how I send an elevated prompt? where I go to do this? Thank you!
Thanks Stuart3380, just tried that and it says I must be an administrator running a console session in order to use the sfc utility. This is my personal laptop, so do I somehow need to log in as the administrator (Thanks so much for your help by the way! )In the search bar type CMD you will now see command prompt. Right click and run as administrator. the type the entry and press enter and let the scan run
