That is Right

I have recently upgraded from Win 7 to Win 10.

However, during a shutdown or restart, it takes 2-3 minutes for my computer to perform a fore mentioned.

I get the "Shutting Down" or "Restarting" message for an age followed by a "cannot shutdown due to the following apps" message for a split second although the app's name is not shown nor listed.

Is there a way to find out what this app is so I can uninstall/reinstall it?

Thank you in advance.

Check your Event Viewer – Applications and Services Logs/Microsoft/Windows/Diagnostic-Performance/Operational.
You can expand the different warnings (Event IDs 200 – 200 X) which should help identify the offending app.


Best of luck

Thank you for the reply.

Looking at the logs, there is no mention of the app name causing the slow shutdown.
Not sure if the image helps. I may just resort to a clean install.



PS. Love your sound card specs.

While a clean install is always a good idea, your event viewer seems to indicate a Task Scheduler problem. Check out the event IDs 110 and 101. When you open them click on Details that will give you some idea of what's causing delays. Similarly click on Details on event ID's 200 and 203. You could also be having a server connection issue. All these are guesses but not atypical to the type of event IDs showing up in your event viewer.

Goto Start > Settings > Privacy > Turn Off everything. Try if this helps.

Apologies for the late reply.

I bit the bullet and performed a clean install. However, MS will not let me activate this version even though it was activated the first time.. I have not made any hardware changes.

Do I have to install my copy of Win7 and then upgrade to Win10 again?

Is there ANY way to clean install Win10?

Thanks for your time.

Apologies for the late reply.

I bit the bullet and performed a clean install. However, MS will not let me activate this version even though it was activated the first time.. I have not made any hardware changes.

Do I have to install my copy of Win7 and then upgrade to Win10 again?

Is there ANY way to clean install Win10?

Thanks for your time.

Thats Right, BTW are you getting any error while activation?

IF you have problems then clean install windows 7, Make sure its fully activated, Upgrade to windows 10 Using Media Creation tool.

Now Clean install windows 10 with Flash drive, Skip everytime it asks for key. Once installation completes, it should automatically activate your copy.

Hi Jackie.

When I clean installed it knew who I was from my account yet still would not activate.

I am installing Win7 again and will follow your advice.

Why doesn't MS give out keys like the 'old' days? Lol.