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Problem fixed !!


I like icons. I have a whole display panel dedicated to icons. I "upgraded" from Win 7 Pro to Win 10 Pro on the 27th, and things have been relatively smooth. However, earlier today I shut down my machine by pressing the power button (after all apparent apps were closed) and I got the normal red screen on my main monitor with the "Power Off" message (I think that is the correct wording). A few hours later I came in and powered up, and, got no icons. I tried to start up MS Outlook 2016, and all my settings were gone!

I'm using a product called Stardock Fences to help manage my icons. It is still installed, just none of the fences I designed are there.

(1) How can I recover my icons?
(2) How can I recover my Outlook 2016?

Help !!

Hi, have you tried double clicking an empty area of your desktop? And see
How do I get back my desktop icons in Fences?
Note: as I recall Fences was updated for Win 10. Are you using the updated version?

You should not normally switch off your PC using the power button, as there is a shutdown sequence which saves your settings etc. Only do this should your PC fail to shut down normally. You should normally click 'Shut Down'.

Suggest you also run
chkdsk C: /F from an admin level (elevated) command prompt to check your disk. (Windows key + X, click Command prompt (admin) ).

Outlook? can't say. sorry. Do you routinely use disk imaging so you can restore your disk/partitions from an image backup without stress and within a relatively short time without tech assistance as strongly recommended here? E.g. Macrium Reflect (free) + external storage + its boot medium.

That could be indicative of further problems, hence chkdsk.

@websquad:

You may have inadvertently created additional "pages";
in Settings, disable "Pages" and all your Fences should land on your main display.


dalchina, I've been using Fences for a number of years (shortly after it came out), and the double-mouse-click is an old friend. I've been using the "Windows 7" Backup & Restore procedures available via the Control Panel via Update & Security. Is that a bad choice?I've never had a reason to "restore" from my 2T USB-3-connected disk.

Edwin -- you were right on target. I've only used these virtual displays in an Lynix environment, and frankly forgot that they were a part of Windows 10. A couple of mouse swipes and I see that this was the source of my confusion and dismay. However, in any event, I shut down last night and rebooted this morning, and there were my icons & fences. Happy Camper %^).

Thanks, guys!
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I've been using the "Windows 7" Backup & Restore procedures available via the Control Panel via Update & Security. Is that a bad choice?I've never had a reason to "restore" from my 2T USB-3-connected disk.
Hi, great you've resolved the Fences/icons issue.. is Outlook still an issue?

Good you're using an imaging solution.. general recommendation here is 3rd party solution (freeware will do) e.g. Macrium Reflect. These offer greater reliability and much greater flexibility.

See current discussion here which references another thread on this:
A challenge for the pro's. Can you help identify a reg key please. - Windows 10 blog

Also note the quirk found in Macrium Reflect reported here - perhaps the first I've noted.

Problem fixed !!