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Home » Windows » "Can't connect to this network" with school WPA2-Enterprise Wi-Fi

"Can't connect to this network" with school WPA2-Enterprise Wi-Fi


Hello,

I have a Lenovo Z400 Touch laptop which I upgraded to Windows 10 last summer when it was released. Since the upgrade, I have been unable to connect to my school's secure network, which uses WPA-Enterprise with AES encryption and no certificate. Specifically, it appears in the list of available networks, but when I try to connect, it says "Checking network requirements" for about a second, and then "Can't connect to this network." I have tried disabling antivirus, configuring the network manually many times (including disabling certificate verification), and this behavior never changes.

What I have done is generate a WLAN report using "netsh wlan show wlanreport," and I see two events that appear to be happening every time I try to connect to this network:

EventID/Time/Message
30262016-03-12T22:48:55[+]Skipping: Unable to add EAP method. Friendly name not present. TypeId(23), AuthorId(8086), VendorId(0), VendorType(0)
80022016-03-12T22:48:56[+]WLAN AutoConfig service failed to connect to a wireless network.

The event with ID 3026 actually repeats 3 times before event 8002 occurs. These events occur directly after event 11010 "Wireless security started." Here's the other information included in the log:


Interface:Intel(R) Centrino(R) Wireless-N 2230
Interface GUID: 29827e1d-0720-493a-ae98-e19ffa104558
Connection Mode:Automatic connection with a profile
Profile:Dartmouth Secure
SSID:Dartmouth Secure
BSS Type:Infrastructure
Session Duration: 0 hours 0 minutes 1 seconds
Disconnect Reason:Security failed.


Thanks for considering, let me know if you need any more information!


Can we assume that the network administrators can't/won't help?

Googling this problem may (or may not!) give some insight. There are reports of the November 586 upgrade giving this problem.

But you really have to get the network admins to help as you surely aren't the only one who now can't get through the security checks.

Good luck.

I've been googling it for a while without any luck. I don't believe it could be the November upgrade, since this problem started around July when I first installed the OS.

I will try talking to the network admins when I get back to campus. Two things make me think they won't be able to help: I talked to someone last summer and they were completely baffled, and I know other people who are connecting to the network with Windows 10 with no problem. But I'll give it another shot.

Thanks,
Ethan

Did you upgrade the driver from the Intel website? There were problems with Intel wireless drivers connecting to some campus wirelesses.

Did you upgrade the driver from the Intel website? There were problems with Intel wireless drivers connecting to some campus wirelesses.
Hm, I haven't, thanks for pointing that out. I'll try installing it, but unfortunately I won't be able to test whether it works until I get back to college in 10 days.

OK, apparently there aren't any drivers for the wireless adapter available on the Intel website - only for the Bluetooth adapter.

You have to be using either Pro or Enterprise for the School Domain. Go see the IT group that handles Student issues.

You do not have to have Pro or Enterprise to connect to a campus wireless, just to join the computer to the domain. Wireless is totally different.

Try this driver:
Drivers Software