Hey everyone,
Recently my computer began to BSoD upon opening the program Sling TV and loading a video. It hasn't happened before, and I don't know what changed that made this start happening. I get "IQRL_NOT_LESS_OR_EQUAL (NETIO.SYS)". I did a complete reinstall of the program, updated graphics drivers, ethernet and WiFi drivers, and it still happens. Someone also analyzed my dump file and told me it was something about Network Flow Control, and the only thing I know that can be changed about that is in the ethernet adapter settings, here:
I disabled the network low control and started Sling TV and still got the same BSoD result. Right now I am completely lost. I've attached the file that you guys needed to help me, hopefully I did it correctly. If not, let me know!
Thanks,
-Carbon
Hello and welcome to windowssh blog
According to the crash dump file the following error was detected in the thread:This file is associated with WebRoot security software and so it might be worth uninstalling this and seeing if it makes a difference.Code:ffffd000`22505db8 fffff800`a9834e1cUnable to load image ??C:Windowssystem32DRIVERSwrUrlFlt.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for wrUrlFlt.sys *** ERROR: Module load completed but symbols could not be loaded for wrUrlFlt.sys wrUrlFlt+0x4e1c
Thanks for the reply!Hello and welcome to windowssh blog
According to the crash dump file the following error was detected in the thread:This file is associated with WebRoot security software and so it might be worth uninstalling this and seeing if it makes a difference.Code:ffffd000`22505db8 fffff800`a9834e1cUnable to load image ??C:Windowssystem32DRIVERSwrUrlFlt.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for wrUrlFlt.sys *** ERROR: Module load completed but symbols could not be loaded for wrUrlFlt.sys wrUrlFlt+0x4e1c
I found four instances of this file on my computer. What do you recommend I do with it? I really don't want to fully uninstall Webroot itself, just do something about this problem file.
The file that is in use will be the one in the System32drivers folder. It appears to be the one from the Vista64 directory.
Can you try reinstalling or seeing if there is a version of the program for W10 or W8.1?
Sure. I'm going to try to uninstall Webroot and just use the keycode I always use to download it again. I'll get back to you once I do. If this doesn't work, should I go to the Webroot blog, or stay here?The file that is in use will be the one in the System32drivers folder. It appears to be the one from the Vista64 directory.
Can you try reinstalling or seeing if there is a version of the program for W10 or W8.1?
EDIT: Reinstalled it - I'll try to force another BSoD opening Sling, and also hope it doesn't BSoD.
Hey again!The file that is in use will be the one in the System32drivers folder. It appears to be the one from the Vista64 directory.
Can you try reinstalling or seeing if there is a version of the program for W10 or W8.1?
I was told my another person that when analyzing the .dmp files that NFC_Driver.sys was causing an error as well. I searched NFC_Driver.sys on my C Drive and it came up in the x86 Program Files for a program called ROG Game First III which is a preloaded program from ASUS. I uninstalled the program and deleted the residual files, and also uninstalled and reinstalled the Webroot AntiVirus like you told me to above. Now, I can open Sling without a BSoD! Thanks for your help.
