I am having a lot of problems with blue screens on a new pc I assembled from parts I bought.
Firstly, this is the last event that always happen before a bluescreen:
File System Filter 'npsvctrig' (10.0, 2015-07-10T05:14:31.000000000Z) has successfully loaded and registered with Filter Manager.
I tested the ram memory using memtest86. It passed.
I have a ssd + hard drive. The windows is installed on the ssd. However, I can certainly say that there are not faulty since I did some tests on them with a software and I also installed the windows on ssd and the harddisk, separately and unplugged the other when one was active. Blue screens happen regardless where I install the windows.
I also did a test with a software on the processor. It seems like it came clean as well.
My guess is that is a faulty driver, but I have no idea which one since I also updated the drivers for my motherboard manually by downloading them from the provider website.
DESKTOP-5CJJJB4-Sat_12_05_2015_165523_55.zip
Thank you.
So far, I managed to pinpoint a driver that could be faulty. I received blue screens every time the verifier checked it. It was about a mouse driver, so I replaced it. Unfortunately, I had 1 more blue screen since then and it was: UNEXPECTED_KERNEL_MODE_TRAP
I have no idea what does that indicate.
I managed to find 1 of the 2 problems that was causing blue screens. It was a faulty mouse driver. Now that I got rid of that, I keep getting blue screens involving DRIVER_IRQL_NOT_LESS_OR_EQUAL and the faulty driver seems to be amd_ppm.sys
I don't know how to fix this since I downloaded the latest driver for my amd graphics card..
Hi demonstorm,
FYI: Driver Reference Table - amdppm.sys
I suggest to run the dm log collector again and upload the new zip.
New additional data about the crashes will help
DESKTOP-5CJJJB4-Thu_12_10_2015_212033_92.zip
Now I know what that driver is referring to.
I have the following voltages on my cpu (AMD FX 8350):
CPU (core) Voltage: 1.425
CPU NB Voltage: 1.55
DRAM Voltage: 1.5
NB Voltage: 1.11
HT Voltage: 1.2
I think the NB voltage is a bit too high, but I'm no expert, I'm only stating my opinion from what I read around the internet. People are saying that it should be a lot lower. If so, can you tell me the proper voltage?
Troubleshooting a counterfeit installation is useless as it is not known what has been modified to your system.
A counterfeit installation contains heavily modified code which causes the system to behave in unexpected ways.
For this reason, analyzing counterfeit systems is unreliable and most analysts won't try it.
I recommend to install a genuine copy of Windows.
If, after you have installed a genuine copy of Windows, you still get BSOD's we'll be happy to assist you.Forum rulesCode:<ActivePartialProductKey>T83GX</ActivePartialProductKey> <ActiveProductKeyPid2>00331-10000-00001-AA325</ActiveProductKeyPid2> <OSVersion>10.0.10240.2.00010100.0.0.048</OSVersion> <ProductName>Windows 10 Pro</ProductName> <ProcessorArchitecture>x64</ProcessorArchitecture> <EditionId>Professional</EditionId> <BuildLab>10240.th1_st1.151104-1714</BuildLab> <TimeZone>GTB Standard Time(GMT+02:00)</TimeZone> <ActiveSkuId>2de67392-b7a7-462a-b1ca-108dd189f588</ActiveSkuId> <ActiveSkuDescription>Windows(R) Operating System, VOLUME_KMSCLIENTchannel</ActiveSkuDescription> <ProductUniquenessGroups>55c92734-d682-4d71-983e-d6ec3f16059f</ProductUniquenessGroups> <ActiveProductKeyPKeyId>08e404fb-41f3-77ac-59ef-6e9f2d3f499d</ActiveProductKeyPKeyId> <ActiveProductKeyPidEx>03612-03311-000-000001-03-1033-10240.0000-3392015</ActiveProductKeyPidEx> <ActiveProductKeyChannel>Volume:GVLK</ActiveProductKeyChannel> <ActiveVolumeCustomerPid>03612-00142-152-410356-03-1033-10240.0000-0472014</ActiveVolumeCustomerPid> <OfflineInstallationId>051774530027946337612698441475939812148210020982699574250757686</OfflineInstallationId> <DomainJoined>false</DomainJoined>4) No piracy or discussion of piracy allowed at all. Such as software, music, videos and other intellectual property violations (e.g. downloading youtube videos locally etc).
