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Solved 'Photos' Issue


Anyone know if the Photo App crashing issue is fixed. When I open mine, it crashes and closes soon after.

Hello abn,

If you like, you could use Windows Photo Viewer for now until you find a solution.

Windows Photo Viewer - Restore in Windows 10

You might see if re-registering your apps may help with the Photos app.


Hello abn,

If you like, you could use Windows Photo Viewer for now until you find a solution.

Windows Photo Viewer - Restore in Windows 10

You might see if re-registering your apps may help with the Photos app.


Hey Brink,

So I take it that it's a known issue with no fix? I found a few posts in other blog with no real solution. Thanks

Other than seeing if re-registering it may help, you could try uninstalling the "Photos" app, and reinstalling it "Microsoft Photos" from the Store.

Nope still does it, still haven't found anything that works.

Nope still does it, still haven't found anything that works.
PHOTOS issue.

I used the following steps to uninstall :
Apps - Uninstall in Windows 10

Then I go to 'Store' to reinstall Windows Photos app.

It worked.

Good luck.

PHOTOS issue.

I used the following steps to uninstall :
Apps - Uninstall in Windows 10

Then I go to 'Store' to reinstall Windows Photos app.

It worked.

Good luck.

The latest Microsoft update on 8/28/2015 fixed the crashing problem.

Not for me. Just started having the issue today. I think I uninstalled Photos by following the guide linked here. But when I went to the Store to reinstall, it said Photos was installed. So not sure what I did wrong. But I must have uninstalled something as when I double click on a photo, Windows Photo Viewer opens the picture. Photo viewer is easier to work with anyway, as it's easier to print, email, etc. pictures.

It didn't help me. I just started having the problem today. All Windows updates are installed.

Just started happening to me today. Last time it worked it prompted me to sign in with my windows account and password, which I did. It told me my password wasn't recognized (huh?) but that I could just sign into the app itself, which I did. At which point it crashed and now continues to crash every time I try to open it. Any ideas?

Solved 'Photos' Issue