while trying to install ms Office 2007 pro in win 10 v1607(anniversary edition) I get a message that simply says the installation encountered an error. Any one out y ideas?
Thanks, jim
Hello and welcome @jimdot:
A bit more information would help us to better help you.
Questions, for starters:
- Are you logged into Windows from an Admin account, or standard/limited account?
- Are you installing Office 2007 from a download or from physical media?
- At what point does the process fail?
- What is the exact error message or code, e.g. from the Windows event viewer (and/or: a screen shot would be very helpful)?
Thanks,
MM
Ans. 1 Logged in as my Admin account.
Ans. 2 Installing from an extracted ISO file on my HDD
Ans. 3. Very shortly after I execute the Startup.Exe
Ans. 4. No error code displays. Just says "Installation encountered an error" Only option is to close the window.
Running Win 10 Pro( ver. 1607 Anniversary Edition)
I have had to do a complete Fresh re-installation from scratch of the above Win 10 version for various reasons & have installed Office Pro 2007 without any problems, multiple time,,, until now!!! I have also tried to install it by booting into Safe Mode & still gotten the same error.
Makes no sense to me??? Hope I've answered all your question accurately.
Thanks, Jim
Hi:I'm no expert, but it sure sounds as if there is something amiss with some or all of these:
- Your Win10 installation
- Your hardware
- Perhaps the MS Office 2007 iso that you have used "multiple times"
Assuming your hardware is OK....
...I would probably start with sfc /scannowand DISM.
Then I would start fresh with MS Office 2007, rather than using the old iso.
Here is a MS tutorial:
Download Earlier Versions of Office
Please let us know if this resolves your issue.
Thanks,
MM
Thanks for the MM. I was able to solve the issue by restoring an image copy backup to 1 of those times when office did install correctly.