Help with my BSOD

I have attached the debug file.

• JEFFERY-Mon_11_02_2015__44752_04.zip (1.15 MB, 1 views)

Hi bamagull,


The cause is Malwarebytes, a driver for the web access control.
Please update Malwarebytes

Code:

*** WARNING: Unable to verify timestamp for mwac.sys *** ERROR: Module load completed but symbols could not be loaded for mwac.sys   1: kd> lmvm mwac start             end                 module name fffff800`28cc0000 fffff800`28cd3000   mwac     T (no symbols)                Loaded symbol image file: mwac.sys     Image path: ??C:WINDOWSsystem32driversmwac.sys     Image name: mwac.sys     Timestamp:        Wed Jun 18 04:07:00 2014(53A0F444)     CheckSum:         00015076     ImageSize:        00013000     Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

I checked the version of Malwarebytes and it is the latest. Could I be missing something?

Hi bamagull,


The cause is Malwarebytes, a driver for the web access control.
Please update Malwarebytes

Code:

*** WARNING: Unable to verify timestamp for mwac.sys *** ERROR: Module load completed but symbols could not be loaded for mwac.sys   1: kd> lmvm mwac start             end                 module name fffff800`28cc0000 fffff800`28cd3000   mwac     T (no symbols)                Loaded symbol image file: mwac.sys     Image path: ??C:WINDOWSsystem32driversmwac.sys     Image name: mwac.sys     Timestamp:        Wed Jun 18 04:07:00 2014(53A0F444)     CheckSum:         00015076     ImageSize:        00013000     Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

What version are you running exactly?
I am running version 2.2.0.1024 and my mwac driver is from 5th of October 2015.

You could try to remove Malwarebytesand install the newest version from Malwarebytes

The same version as you. Where do I find the driver info. on my pc?

What version are you running exactly?
I am running version 2.2.0.1024 and my mwac driver is from 5th of October 2015.

You could try to remove Malwarebytesand install the newest version from Malwarebytes

Please try a clean install of Malwarebytes.

I will try that. Thanks.

Please try a clean install of Malwarebytes.

Let me know how it goes

I did a clean install of Malwarebytes. I'm still getting the bsod, it seems to only happen when using windows edge. I ran a new debug file.

Let me know how it goes

• JEFFERY-Mon_11_02_2015_171757_53.zip (1.33 MB, 1 views)

You have 2 Bitdefender installations?

Code:

Start MenuProgramsBitdefender 2015	Public:Start MenuProgramsBitdefender 2015	Public Start MenuProgramsBitdefender 2016	Public:Start MenuProgramsBitdefender 2016	Public

If this is the case, I strongly recommend to uninstall 1 of them as it causes problems.