Hi,
I have a dell xps 8300 running windows 10 pro v1511 which was clean installed a few weeks ago.
Sometimes when I cold boot my computer the computer shuts down unexpectedly on the windows 10 splash screen. I have unplugged everything from my PSU apart from my windows hard drive and graphics card and still get the random shutdowns. I've also removed and cleaned the heatsink/fan and CPU and applied new thermal paste but problem is still there.
I'm not getting any BSOD's or memory dumps if it helps
Anyone have any ideas?
Thanks
Kamal
What kind of Power Supply are you using? Watts
I'm using the standard dell 460watt PSU that came with the systemWhat kind of Power Supply are you using? Watts
I have 2 hard drives, 1 Bluray drive, 1 DVD drive and a AMD Radeon 7870 graphics card plugged in.
Did you added the graphics card to it, yes?
Yes I did about 8 months ago.Did you added the graphics card to it, yes?
That could be where the problem is. It just might be the graphic card is using more power than what your supply can provide. Have you try not using the card and just use the internal?
My PC doesn't have on board graphics. I originally had a amd radeon 5450 in there before it died.
If you had this Radeon card for 8 months and this just started happening then probably not due to wattage demand, although always seems hard to find out the requirements of wattage and what is also important with Graphics cards Amperage for AMD cards. I roughly see 450-500W PSU with close to maybe 40amps on 12v rail.
Since it happens at the very beginning does not seem like overheating going on. RAM can be another cause ,but will sometimes shutdown and restart over and over. What else was added or changed in this system ? With PSU never get exact wattage needed always go a bit more then needed. Hard drive and optical drives not going to use a lot, but then matters how many pieces of hardware you have.
It has a VGA port, yes? I don't think 460 power supply is enough. But to be sure I would try using just the VGA port, remove the Graphic card and don't go nuts with playing games. The whole point is to see if you're still having issues and if you don't then you can zero in on the power supply / graphic card
The only other thing I changed was upgrading to Windows 10 from 8.1If you had this Radeon card for 8 months and this just started happening then probably not due to wattage demand, although always seems hard to find out the requirements of wattage and what is also important with Graphics cards Amperage for AMD cards. I roughly see 450-500W PSU with close to maybe 40amps on 12v rail.
Since it happens at the very beginning does not seem like overheating going on. RAM can be another cause ,but will sometimes shutdown and restart over and over. What else was added or changed in this system ? With PSU never get exact wattage needed always go a bit more then needed. Hard drive and optical drives not going to use a lot, but then matters how many pieces of hardware you have.
