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Restart function problem


Hi, guys im on windows 10 with all the latest patches, whenever i try to restart the system by going to "start menu - power - restart" it will always send me to "choose an option screen" and won't do a proper restart is there anyway to fix this ? cause some days ago it was working perfectly fine.

Thanks in advance

Which 'choose an option screen'? When exactly does it appear? What does it look like? Screenshot please

Edit: And welcome to the forum

Simple start button -> power -> restart will send me to the options in the picture i attached
 

I get that "options" screen ONLY when I press the 'Shift' key before clicking on 'Restart'.

I get that "options" screen ONLY when I press the 'Shift' key before clicking on 'Restart'.
yes i know, but guess what im not pressing shift :P This problem occured to me multiple times and every time to solve it i was reinstalling w10...

Try this, open command prompt as administrator.

Type these commands:
Code:
mountvol U: /s chkdsk U: /X Shutdown /f /r

Hi,

Just to confirm:
Does this only happen on a restart (warm boot)?
When you do a cold boot does she start up correctly, enter Windows and everything functions correctly?

Hi,

Just to confirm:
Does this only happen on a restart (warm boot)?
When you do a cold boot does she start up correctly, enter Windows and everything functions correctly?
exactly !

Try this, open command prompt as administrator.

Type these commands:
Code:
mountvol U: /s chkdsk U: /X Shutdown /f /r
mountvol gives me this error The parameter is incorrect

Restart function problem