Like many others, I am getting BSOD crashes after updating to Windows 10. They are happening constantly and I am getting multiple different error codes.
I have downloaded the DM Log Collector and ran it in safe mode. I am new to this so if I have done anything wrong, please advise.
Thanks in advance, Trevor
PS if more information is required, please let me know.
M17X-R3-Sun_08_02_2015_120351_36.zip
Anybody?
This looks like a conflict between the Killer network manager and your AV (Avast),Code:BugCheck 1E, {ffffffffc0000005, fffff800f13e3f74, fffff8032250bf88, fffff8032250b7a0} *** WARNING: Unable to verify timestamp for bflwfx64.sys *** ERROR: Module load completed but symbols could not be loaded for bflwfx64.sys CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT PROCESS_NAME: AvastSvc.exeSince removing the network manager will most likely remove the driver, your best bet is removing Avast and run Defender and see if that helps.Code:BugCheck D1, {1, 2, 8, 1} *** WARNING: Unable to verify timestamp for bflwfx64.sys *** ERROR: Module load completed but symbols could not be loaded for bflwfx64.sys PROCESS_NAME: AvastSvc.exe CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT BUGCHECK_STR: AV
Thank you for the reply derekimo,
I have just uninstalled Avast and activated Defender but am still having BSOD problems.
Anything else that I can try?
Thanks
Run the log collector again so we can have a look.
Just ran it again. Here are the files
M17X-R3-Sun_08_02_2015_172710_71.zipM17X-R3-Sun_08_02_2015_172710_71.zip
Still the same driver,I don't see an updated driver for that either,Code:BugCheck FC, {ffffe000841b5040, 80000001004009e3, ffffd000a6873270, 3} *** WARNING: Unable to verify timestamp for bflwfx64.sys *** ERROR: Module load completed but symbols could not be loaded for bflwfx64.sys Loaded symbol image file: bflwfx64.sys Image path: SystemRootsystem32DRIVERSflwfx64.sys Image name: bflwfx64.sys Timestamp: Tue Feb 14 11:28:54 2012(4F3AB5F6) CheckSum: 0001A6A6 ImageSize: 00157000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Product Support | Dell US
Try removing this startup program from starting with windows,The driver being flagged is the bandwidth monitor driver which is part of the network manager software.Code:Qualcomm Atheros Killer Network Manager C:PROGRA~1QUALCO~1KILLER~1KILLER~1.EXE -minimized Public
Am I correct in presuming that if I prevent the Killer Network Manager from starting then I will not be able to get online?
*EDIT*
I have disabled Killer Network Manager from opening on startup but still getting the errors
I am now off to the cinema so can not upload another log file until I get back but is there anything else that I can try once I get home?
I really need to get this sorted asI have a short film to edit. Thanks for all of your help.
*ANOTHER EDIT*
Just got in. Here are the new files. Cheers
M17X-R3-Sun_08_02_2015_230242_89.zip
When you edit a post there is no notification so just make a new post.
Your latest two dumps show the Avast driver,Did you reinstall it? Uninstall it using the uninstall tool,Code:BugCheck D1, {ffffffff00000000, 2, 0, fffff801434668d1} *** WARNING: Unable to verify timestamp for aswStm.sys *** ERROR: Module load completed but symbols could not be loaded for aswStm.sys
Avast Uninstall Utility | Download aswClear for Avast Removal
When deleting the first time, I clicked uninstall Avast in the Avast folder option from the start menu.
I didn't reinstall it, but I am guessing that it did not fully uninstall? Anyway, I have now ran the Avast Uninstall Utility that you linked me to, but am still getting BSOD. Will post the logs again below.
I also just searched for Avast in drive C and got about 40 results. Should I delete everything in the search results?
M17X-R3-Mon_08_03_2015__92404_32.zip