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Windows live mail....problem


It used to work great, now since the anniversary update I get this



I uninstalled it and reinstalled it and nothing helps.

Which account is affected? If a MS account perhaps it has been upgraded to the new sync protocol?
Have you checked the smtp server settings to see if they've changed/become corrupted?
Does the account use SSL/port 465?

It's a roadrunner account and uses 587. I never had a not connected pop up like that before. I have been using the same account for almost 17 years.


Which account is affected? If a MS account perhaps it has been upgraded to the new sync protocol?
Have you checked the smtp server settings to see if they've changed/become corrupted?
Does the account use SSL/port 465?

debgraham, I removed your email from the attachment to protect you. I have the same issue with WLM on occasion. I have always thought it was my ISP. With mine, I can watch in the lower right corner and see connecting, then authenticating then not connected. I assumed it was the ISP server not authenticating my connection. That happens occasionally when the ISP is doing maintenance or is very busy. At least that is what I have always thought. I may be wrong, but I know mine is set up correctly. Otherwise you wouldn't send or receive anything. I may be wrong, but it looks to me that my problem is on their end.

Say it is my ISP, would the anniversary update had anything to do with it?


debgraham, I removed your email from the attachment to protect you. I have the same issue with WLM on occasion. I have always thought it was my ISP. With mine, I can watch in the lower right corner and see connecting, then authenticating then not connected. I assumed it was the ISP server not authenticating my connection. That happens occasionally when the ISP is doing maintenance or is very busy. At least that is what I have always thought. I may be wrong, but I know mine is set up correctly. Otherwise you wouldn't send or receive anything. I may be wrong, but it looks to me that my problem is on their end.

Say it is my ISP, would the anniversary update had anything to do with it?
I can't really speak to your problem, but mine is basically the same. Mine was doing that before the AU, so I wouldn't think so. But, with mine the email will sit in the Outbox and eventually send.

this won't even let me get into mail, that box stays up and I can't go in to see my old mail....lol. It's working now, it seems it acts up every now and again.


I can't really speak to your problem, but mine is basically the same. Mine was doing that before the AU, so I wouldn't think so. But, with mine the email will sit in the Outbox and eventually send.

Windows live mail....problem