Avast 12.1.2272 and Skype Possible issues--Solved

Hi There

Recently did a Clean Windows 10 Install to clean up system further since January, anyways now can't receive pictures on skype, reinstalled Avast on advice from online friend that I needed that for better security protection, well anyways now can't receive pictures on skype at all, text messaging working fine, and I assume calling working fine, haven't tested calling yet.


Windows 10 Pro 64bit
Avast 12.1.2272

Tried resetting skype twice already


Here is Skype connection dump if that helps any

MSNP: Connection Data (MSNP24):
* Status: NetStateConnected
* Server Current: s.gateway.messenger.live.com
* Server Saved: s.gateway.messenger.live.com
* Login: amd*******outlook.com (Token)
* Skypename: bike [linked]
* EPID: 433a23bd-c00c-246a-d5e4-8581ef4b759a
* ClientVersion: 0/7.25.0.103//
* OSVersion: Windows 10.0 (build
* Time: TZ: UTC-4, Server: 1466871162, Local: 1466871161
* Connection: IF: 0 DC: 0 RC: direct
* B: 0 CS:[B:0 S:0] MO:1
* Recent connect: s.gateway.messenger.live.com @ 2016-06-25T15:39:23Z
* Recent connect: s.gateway.messenger.live.com @ 2016-06-24T17:35:28Z
* Recent connect: s.gateway.messenger.live.com @ 2016-06-24T17:16:19Z
* Push: None (Unregistered)

Any other advice?

Was issue on Friends end, all resolved now

Hi.
I've got a Dell Inspiron W10 Home x64 system here with Avast and Skype installed fresh yesterday. Skype is working fine, and pictures are downloading. I don't know what you mean by resettingSkype, but I would completely uninstall it. Then, I would go to Control Panel>Programs and Features, select Avast, and select MODIFY, then uninstall all but the features shown here:






Then, I would reinstall Skype and see if the problem is resolved.

Let us know how it goes.

I fixed it I think, but i'll redo Avast features anyways shortly here, and fix that up as well. Only other component I don't have unchecked right now is home network security, but will fix that up right away, and be all set I think

I fixed it I think, but i'll redo Avast features anyways shortly here, and fix that up as well. Only other component I don't have unchecked right now is home network security, but will fix that up right away, and be all set I think

What did you do that you think fixed it?

I fixed it I think, but i'll redo Avast features anyways shortly here, and fix that up as well. Only other component I don't have unchecked right now is home network security, but will fix that up right away, and be all set I think

The only thing the network security scan does is check to see if you've changed the default password for your router.

Well Friend stated he wasn't seeing my pictures I sent, or he sent, cause of spybot windows 10 telemetry blocker he had installed, all the trouble shooting I did, and wasn't even on my end lol.

Will fix Avast shortly here just gotta finish a few tasks, then will get that done, and think all set now

Well Friend stated he wasn't seeing my pictures I sent, or he sent, cause of spybot windows 10 telemetry blockerhe had installed, all the trouble shooting I did, and wasn't even on my end lol.

Will fix Avast shortly here just gotta finish a few tasks, then will get that done, and think all set now

Tell your Friend to get rid of Spybot altogether and use something more well-respected, like MBAM and SuperAntiSpyware, and stop worrying about Windows Telemetry.

Please mark the thread as solved. Cheers!