Sometimes, when I am In a game, my computer would freeze. I was on skype with someone when it froze. I still heard them though. I have to hold the power button on my computer to turn it off. I tried control alt delete but nothing happens. Any ideas?
Are you getting BSODs?
Nope.Are you getting BSODs?
Probably best not to post in the BSOD section then.
Where should I post this then?Probably best not to post in the BSOD section then.
First I'd check to see if there are some BSOD's that you're not seeing.
To do this, check and see if there are any minidumps (files ending in .dmp) in the C:WindowsMinidump directory.
You'll note that they have dates in the file names, so you can tell if they're recent or old.
If there are none, we'll still look at the reports if you'd like.
Please provide this information even though you're not seeing BSOD's: Solved BSOD - Posting Instructions - Windows 10 blog
If that's not to your liking, then go ahead and post over in the hardware blog located here: Drivers Hardware - Windows 10 blog
Here is the zip file.First I'd check to see if there are some BSOD's that you're not seeing.
To do this, check and see if there are any minidumps (files ending in .dmp) in the C:WindowsMinidump directory.
You'll note that they have dates in the file names, so you can tell if they're recent or old.
If there are none, we'll still look at the reports if you'd like.
Please provide this information even though you're not seeing BSOD's: Solved BSOD - Posting Instructions - Windows 10 blog
If that's not to your liking, then go ahead and post over in the hardware blog located here: Drivers Hardware - Windows 10 blog
TYLERDESKTOP-Sun_04_05_2015__95929_88.zipTYLERDESKTOP-Sun_04_05_2015__95929_88.zip
Although there's no certain signs here, I do see some hints of video issues in the WER section of MSINFO32.
Some suggestions:
- update to the latest beta drivers available from nVidia (you currently have drivers dating from 3/15/2015).
- completely remove the nVidia drivers and see if you have problems with the video drivers from Windows Update.
Please do the following (this report may give us a bit more info about the errors that are occurring):
- open Event Viewer (run eventvwr.msc from the "Run" dialog)
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on Administrative Events
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).
Thanks for the feed back. I completely removed the drivers and downloaded the latest driver.Although there's no certain signs here, I do see some hints of video issues in the WER section of MSINFO32.
Some suggestions:
- update to the latest beta drivers available from nVidia (you currently have drivers dating from 3/15/2015).
- completely remove the nVidia drivers and see if you have problems with the video drivers from Windows Update.
Please do the following (this report may give us a bit more info about the errors that are occurring):
- open Event Viewer (run eventvwr.msc from the "Run" dialog)
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on Administrative Events
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).
Here is the Event Viewer logs: Admin.rar
Lots of issues with the nVidia Streamer Service.
Try disabling that in services.msc (create a System Restore point first).
Then reboot.
If it continues to freeze with that disabled, then generate the last report again and we'll have a look at that.
