Hi Kamaleao,
Welcome to the 10blog.
Unfortunately, it is not really clear what could cause this crash as there might be many causes.
I will give some suggestions to get a direction for a solution, please follow the instructions carefully.
First, there are known problems with the sleep function, please use the feedback app for this problem to inform Microsoft about it.
Please try following:
- Open an admin command prompt
- Copy/paste "sfc/scannow" (without quotes) and press enter
- When it finished reboot your system
- Open again an admin command prompt
- Enter sfc/scannow again
If sfc/scannow does NOTsay"Windows Resource Protection did not find any integrity violation" after the second SFC, please upload the cbs.log file located at {windows partition}WindowsLogsCBS, if the file is too large try a 3rd party uploader like dropbox, onedrive, google drive, mediafire etc.
System File Check(SFC a.k.a. Windows Resource Protection) needs to have your system rebooted in order for sfc to try to fix the problems that it finds.
Please download and install Malwarebytes free(Uncheck trial versionin the installation process)
Please run a threat scan with Malwarebytes, a full scan with your AV, scan your system with Adwcleaner and Kaspersky TTDSKiller.
Please try the following:
- Open taskmanager
- Go to the tab startup
- disable everything
- Search msconfig and open it
- Go to the tab services
- Check 'hide microsoft services'
- Uncheck all other services
- Click apply and click ok
- Reboot if asked
See if the problem persist, if the problem does not persist enable in the startup tab in taskmanager 1 item and in the services tab in msconfig also 1 service, reboot and see if the problem persist. Keep doing this until you find the culprit or there is nothing left.
Please read Speccy - Publish snapshot of your system specs - Windows 7 Help blogand upload the snapshot
Diagnostics Test
HDD & SSD TEST
Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help blog
Note
Do not run SeaTools on an SSD as the results will be invalid.
Run chkdsk Disk Check - Windows 7 Help blog
Please fill in your system specsPlease follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.
How to fill in your system specs: