BSOD while trying to Eject a USB Thumb Drive

I was trying to remove a USB Thumb Drive, and that's when it crashed. Also, when it booted back up after the crash, it said there was a problem with my antivirus. My antivirus is working though. If this crash pertains to a driver, please note that I installed the latest Graphics Driver and it was really buggy. So I reverted back to my old Graphics driver. I have not had a problem in a while, except for the Windows Mail app. This is the first time it has crashed in a while.

JESSE-PC-Sat_04_23_2016_163543_85.zip

The zip file you uploaded is empty, nothing in it. Try again but right click on dm_log_collector and select RUn as Administrator, see if that helps. Upload the zip file again then please.

That one should work.

JESSE-PC-Sat_04_23_2016_185248_27.zip

Looks like it's caused by your mouse driver which is very old.

Code:

SYMBOL_STACK_INDEX:  5 SYMBOL_NAME:  NMgamingms+1cbb FOLLOWUP_NAME:  MachineOwner MODULE_NAME: NMgamingms IMAGE_NAME:  NMgamingms.sys DEBUG_FLR_IMAGE_TIMESTAMP:  4a6976ec FAILURE_BUCKET_ID:  0x139_3_NMgamingms+1cbb BUCKET_ID:  0x139_3_NMgamingms+1cbb ANALYSIS_  KM FAILURE_ID_HASH_STRING:  km:0x139_3_nmgamingms+1cbb FAILURE_ID_HASH:  {177edb92-9b1b-58b9-1136-1a7e08f6eada}  Followup: MachineOwner ---  1: kd> lmvm NMgamingms start             end                 module name fffff801`dad00000 fffff801`dad02c00   NMgamingms T (no symbols)                Loaded symbol image file: NMgamingms.sys     Image path: SystemRootsystem32driversNMgamingms.sys     Image name: NMgamingms.sys     Timestamp:        Fri Jul 24 04:55:08 2009(4A6976EC)     CheckSum:         0000EC2F     ImageSize:        00002C00     Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

You need to update the mouse driver. Is this the one you have?

Filename:NMgamingms.sys

File Description :Primax USB Optical Mouse Driver

Latest Known Version:1.0.0.0.0.0

Product Name :Primax Gaming Mouse

If no newer driver it's time to get a new mouse.

Looks like it's caused by your mouse driver which is very old.

Code:

SYMBOL_STACK_INDEX:  5 SYMBOL_NAME:  NMgamingms+1cbb FOLLOWUP_NAME:  MachineOwner MODULE_NAME: NMgamingms IMAGE_NAME:  NMgamingms.sys DEBUG_FLR_IMAGE_TIMESTAMP:  4a6976ec FAILURE_BUCKET_ID:  0x139_3_NMgamingms+1cbb BUCKET_ID:  0x139_3_NMgamingms+1cbb ANALYSIS_  KM FAILURE_ID_HASH_STRING:  km:0x139_3_nmgamingms+1cbb FAILURE_ID_HASH:  {177edb92-9b1b-58b9-1136-1a7e08f6eada}  Followup: MachineOwner ---  1: kd> lmvm NMgamingms start             end                 module name fffff801`dad00000 fffff801`dad02c00   NMgamingms T (no symbols)                Loaded symbol image file: NMgamingms.sys     Image path: SystemRootsystem32driversNMgamingms.sys     Image name: NMgamingms.sys     Timestamp:        Fri Jul 24 04:55:08 2009(4A6976EC)     CheckSum:         0000EC2F     ImageSize:        00002C00     Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

You need to update the mouse driver. Is this the one you have?



If no newer driver it's time to get a new mouse.

So I need to go to the Primax website and see if there is a new version for the mouse?

I'm not really sure. My mouse is Gear Head. I looked up Primax and couldn't find a website for them.

See if you can find an updated driver for the Gear Hear Optical Mouse.

Okay. Let me see. It let me download the software for it, but it didn't get to finish it because it crashed again. So I turned the mouse off.

It's not letting me load the software configuration for the mouse.