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BSOD help please


hello everyone i keep get bsod at random times, sometimes it's when i watching a video other times it happens when i'm playing games, i would love some help.

i have attached the zip file for my latest crash.
if any more info is needed please let me know
thanks in advance.
  • MATT-PC-04_02_2016_182939_52.zip (426.7 KB, 1 views)

If you are using a program like Ccleaner please stop using it while troubleshooting.
This because programs like Ccleaner remove dump files that are needed to troubleshoot.
Or configure Ccleaner to not remove dump files:


Please update your network drivers
Driver Reference Table - e22w8x64.sys
Code:
*** WARNING: Unable to verify timestamp for e22w10x64.sys *** ERROR: Module load completed but symbols could not be loaded for e22w10x64.sys  0: kd> lmvm e22w10x64 start             end                 module name fffff801`a3cd0000 fffff801`a3cf7000   e22w10x64 T (no symbols)                Loaded symbol image file: e22w10x64.sys     Image path: SystemRootSystem32driverse22w10x64.sys     Image name: e22w10x64.sys     Timestamp:        Fri Aug 28 23:05:38 2015(55E0CD22)     CheckSum:         000287FD     ImageSize:        00027000     Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
   Note
This will most likely not be the only cause, but there was only 1 dump present

Thanks I will update the driver and stop using ccleaner for a while and let you know if i have any other crashes. If I do i will post the dump files. Thanks again.

Please just run the dm log collector again and upload a new zip then, you can't upload dumps directly or it has to be in either plain text or in a zip.

Okay i will run the log collector next time it crashes and upload it.

i updated my killer driver, but i just had another crash.

dump zip is attached
  • MATT-PC-05_02_2016_234628_10.zip (399.6 KB, 1 views)

Where is the other dump of a few days ago? Did you use disk cleanup or something?




Diagnostic Test
 RAM TEST

Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 blog

   Note


MemTest86+ needs to be run for at least 8 passesfor conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zeroerrors here. Even a single error will indicate RAM failure.

yes sorry i had already run ccleaner before i unchecked the memory dump box.

and sorry again for being a pain in the arse.

You're making it very difficult to find any patern with doing so.

I would highly appreciate it if you remove Ccleaner while troubleshooting.

okay i've uninstalled it so i dont run it by mistake.

thanks for you patience

BSOD help please