TEC-SURFACEPRO4-Wed_04_27_2016_145709_76.zip I will update this thread soon. I just don't want it to crash before submitting post.
Brand new Surface PRO 4. I am using the surface dock as well. I opened it during the April 19-20 firmware updates for the Surfaces. Then it started updating and it threw all kinds of errors:
0xc0000021aKMODE_EXCEPTION_NOT_HANDLED (afd.sys)
SYSTEM_SERVICE_EXCEPTION
INTERRUPT_EXCEPTION_NOT_HANDLED
special pool detected memory corruption
IRQ NOT LESS OR EQUAL
fileinfo.sys
Then, I created a USB surface eraser from
Restored from the cloud. So basically doing another fresh install. I am done doing that, I have not installing any software whatsoever to identify the real root cause. I just ran the dm_log_collector and it actually did crash once again after the fresh install.
Return it mate. Usually full refund, or trade in for another one (without the BSOD)
+1, what he said! ▲Return it mate. Usually full refund, or trade in for another one (without the BSOD)
My first two Surface Pro 4,s had to be RTM,d......I decided to purchase a third from a different supplier, and have been trouble free since.TEC-SURFACEPRO4-Wed_04_27_2016_145709_76.zip I will update this thread soon. I just don't want it to crash before submitting post.
Brand new Surface PRO 4. I am using the surface dock as well. I opened it during the April 19-20 firmware updates for the Surfaces. Then it started updating and it threw all kinds of errors:
0xc0000021aKMODE_EXCEPTION_NOT_HANDLED (afd.sys)
SYSTEM_SERVICE_EXCEPTION
INTERRUPT_EXCEPTION_NOT_HANDLED
special pool detected memory corruption
IRQ NOT LESS OR EQUAL
fileinfo.sys
Then, I created a USB surface eraser from
Restored from the cloud. So basically doing another fresh install. I am done doing that, I have not installing any software whatsoever to identify the real root cause. I just ran the dm_log_collector and it actually did crash once again after the fresh install.
I endorse the two previous posters advice.
