hi all
Trio of BSODS today, all while running the xbox app and streaming today. Of note, I am not at home, if that makes a difference. This did happen last week as well but just once. I rebooted and nothing bad happened until today.
Nothing really has changed in the computer recently other than:
1. installing the fitbit app for my wife
2. charging my sons vtech smart watch (gift from his grandparents)
Any help would be great. I filled out the specs, just was unsure what motherboard.
I will gladly post any more information as asked.
I appreciate your help!
Check your manufacturer for driver updates.
Update Egistec, Super AntiSpyware, Oracle VirtualBox and following driver
Driver Reference Table - psi_mf_amd64.sys
That should take care of the outdated drivers
thank you!
Been out of town so did this today. I ended up just uninstalling secunia (psi_mf) and virtual box since I never use them
Let me know how it goes for the following days
things had been better even the days prior to the fix.
I noticed I had to set up the fingerprint login again.
So I tried to do that today and got a bsod with fpwinlo.sys, which I think is the fingerprint scanner.
Attached the scan from today.
Will be going on vacation without the laptop Wednesday so there may be a delay in an attempt to fix
thanks again
PS
of note I am getting an old recurrent pop up stating that the bitdefender threat scanner failed to work properly when I first enter windows. I have not had bitdefender for ages.
No dumps are present, 2 possibilities
1. If you are using a program like Ccleaner please stop using it while troubleshooting.
This because programs like Ccleaner remove dump files that are needed to troubleshoot.
Or configure Ccleaner to not remove dump files:
2. If not 1, check C:WindowsMinidump for dumps
If dumps are present, select them > right click > copy > zip and upload the zip file.
sorry about that.
Replicated the error.
Try to upload the zip again, it is empty.
ah, it is saying access denied to add to the zip
How are you trying to add the zip?