I recently installed a new hard drive into my system. It began to crash with the System_Service_Exception error. I decided that since I was going to reinstall windows on a SSD anyways, I might as well do it now. So I reinstalled windows on a solid state and everything was fine for a day until it started crashing again. I am really not sure what to do as I do not know much about blue screens and stuff.
ROB-Thu_12_31_2015_115251_86.zip
Have you downloaded the DM Log Collector from this site?
What USB audio device do you have?
Please uninstall everythingof Nvidiausing Display Driver Uninstallerand install new drivers from Nvidia. Be sure the clean install box is checked and only install the Graphics driver and the PhysX driver.
Yes, I shared the zip file. (ROB-Sat_01_02_2016_215908_31.zip) <-- newer DM Log Collector thing
I have my Corsair H1500 headset connected
I uninstalled the drivers like you said, how ever, I did this before I uninstalled windows and it didn't help. But I don't know, maybe it will fix it this time.
When you connect your headset, you don't forget the disable the other sound devices?
In my experience from february 2015, because I didn't disable the other sound devices my system had crashed many times.
It could be different with Windows 10 but I wouldn't take the risk.
Please update your Corsair M65 gaming mouse drivers and your headset drivers, the drivers are a little outdated.
Mouse:
Driver Reference Table - snakeeyes.sys
Headset:
Driver Reference Table - corsveng2kamd64.sys
Okay, I disabled all other playback devices. I am also updating the drivers now. I will wait and see if it blue screens again.
I am just now got the error "KMODE_EXCEPTION_NOT_HANDELED". All other sound devices were disabled and it was when I was playing a game.
Upload a new zip from the dm log collector so I can take a look
Please do this whenever you get a new bluescreen.
Sure thing! It crashed again this time with SYSTEM_SERVICE_EXCEPTION again.
Here is the dump file. -->ROB-Tue_01_05_2016_181225_74.zip
I also realized that my HD Audio connected from the front of the case was unplugged from the motherboard. Not sure if I did this on purpose or by accident but do you know if this could cause any troubles?
That doesn't cause problems, if the settings are set to let the audio only come from the HD Audio then you simply won't get an audio.
Only thing to do is simply enable the other devices again.
Please update your BIOS, you are using version 2103 while version 2603 is available.
M5A97 R2.0 | Motherboards | ASUS GlobalCode:BIOS Version: American Megatrends Inc. 2103, 11/6/2013
Alright, had a bit of trouble with my motherboard, but I got the bios updated. I'll get back to you if it blue screens again. Is there anything else you think I should do right now?
By the way, thanks so much for helping me. I really appreciate what you do.
