How to tell from hardware (USB PCi card) what drivers I need?

hello

I am having major issues (not working) with my USB 2 & 3 PCi cards since upgrading to Windows 10 (from Windows 7).

These cards both worked perfectly, now in Win10 I get a yellow exclamation mark in Device Manager and anything plugged into these ports doesn't work.

I assume its because I need the Win10 drivers.
I don't know who manufactured the cards anymore and don't have the user manual. I can open the PC up and inspect the cards.

Is there a way I can I see from the chipset or any other way on the card who made it or what drivers I need?

I didn't expect something as common as a USB card to not have drivers in the common Win10 updates.

I am curious to know if anyone else has had similar issues with USB cards??

thanks

Regarding your thread title,

How to tell from hardware (USB PCi card) what drivers I need?

I would use the hardware ID's to figure that out,



From those you get a Vendorand Device ID,

Code:

PCIVEN_13F6&DEV_8788&SUBSYS_84671043&REV_00

Those 4 characters can then be input here,

PCI Vendor and Device Lists



Which will almost always give enough info to find the drivers you need.

Great - thanks for the advice

Regarding your thread title,

How to tell from hardware (USB PCi card) what drivers I need?

I would use the hardware ID's to figure that out,



From those you get a Vendorand Device ID,

Code:

PCIVEN_13F6&DEV_8788&SUBSYS_84671043&REV_00

Those 4 characters can then be input here,

PCI Vendor and Device Lists



Which will almost always give enough info to find the drivers you need.

You're welcome, if you have any trouble you can post the hardware ID's and I'm sure we can find something for you.

Hi Derekimo

Thanks for the help, but I have 1 more question.

I looked up the hardware ID, but then struggled to find a driver. (Its a Via Tech USB card & Via's website does not have drivers for USB cards that I can see).

1) Vendor 1106 & Device ID 3104
2) Vendor 1106 & Device ID 3038

Anyway you can point me to a Windows10 driver that will work?

Thanks

You're welcome, if you have any trouble you can post the hardware ID's and I'm sure we can find something for you.

Have you tried running Windows Update? You can always Google the brand and model of the card to find Windows 10 drivers, if they exist. PCIDatabase.com will either have links to the drivers, or give you the name to use in Google.

Many Windows 7 Drivers also work in Win10