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Windows 1607 and iphone 5s


Did a clean install of 1607, and now when I connect iphone 5s usb cable to laptop and iphone it comes up on iphone and I select trust, but it does not show up on this pc.

Henry

Anybody see this post?

Henry

Did a clean install of 1607, and now when I connect iphone 5s usb cable to laptop and iphone it comes up on iphone and I select trust, but it does not show up on this pc.

Henry
Hi Henry, could you clarify "iPhone comes up on IPhone." If you could be more specific, I'm sure you would get more responses.

What I mean is that the iphone prompts me to trust the device, windows 10 1607 and I select trust but Henry's Iphone does not show up when I click on this pc. It did in windows 1511. All I see is local disk and dvd drive.

Henry

What I mean is that the iphone prompts me to trust the device, windows 10 1607 and I select trust but Henry's Iphone does not show up when I click on this pc. It did in windows 1511. All I see is local disk and dvd drive.

Henry
I think that if you install iTunes it will install the correct drivers that will allow you to manage the phone with iTunes. It will also let you access the picture roll on the phone with the windows photo tools.

I have iTunes.

Henry

I have iTunes.

Henry
Hi Henry, sorry to be so thick. Now I understand. You need to install the correct driver as windows just uses a generic USB device driver. The right driver is already on your PC if you have iTunes. You just need to go to device manager and under portable devices you will find the iPhone. You'll need to select update driver and then browse my computer then pick the right driver by navigating to the place where iTunes stores it's drivers at C:Program FilesCommon FilesAppleMobile Device SupportDrivers. And click OK. The correct driver should appear. I had the same problem a while back.
Bob

Ok Thank you.

Henry

Sorry, no portable devices listed in device manager.

Henry

Is iTunes the latest version?

Windows 1607 and iphone 5s