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Had malware virus infection, now I'm a Built-in Administrator(?)


Hi all,

I suffered an infection yesterday from some soft of Malware/Virus, I believe that I managed to remove the offending program with a bunch of scans from Malwarebytes, SpyBot, AVG, Panda and BitDefender (I went overboard but wanted to make sure my system is clean).

Now I'm trying to open a photo from Skype and get the following message:

This app can't open
Photos can't be opened using the Built-in Administrator account. Sign in with a different account and try again.
I've check the system and my account is the only account on the machine, I used to be able to open photos etc. Now I can't.

Any advice of help is greatly appreciated.

Thanks,

Synthetica

There is a new update for Skype version 7.18.0.103
Also skype might also have become infected
What I would do is uninstall Skype
I had trouble if Skype not long ago
Uninstalled it
Then went to C drive
All users
Found the skype folder
Deleted everything in it
Then went to store
Apps found Skype
Reinstalled it and it has worked ok ever since
Lost none of my contacts once I resigned in with my Microsoft Account details and password
Hope the above has helped you somewhat
Get back to us if you have anymore questions will do best to help

There is a new update for Skype version 7.18.0.103
Also skype might also have become infected
What I would do is uninstall Skype
I had trouble if Skype not long ago
Uninstalled it
Then went to C drive
All users
Found the skype folder
Deleted everything in it
Then went to store
Apps found Skype
Reinstalled it and it has worked ok ever since
Lost none of my contacts once I resigned in with my Microsoft Account details and password
Hope the above has helped you somewhat
Get back to us if you have anymore questions will do best to help
Thanks for the advice. I've sorted it now.

I restore my machine to an earlier point as my %userapps% file wasn't there at all.

Now all seems fine. I'm still scanning it like crazy though.

Synth

Ok as long as you are all good
Just make sure you keep Skype updated

Thanks for the advice. I've sorted it now.

I restore my machine to an earlier point as my %userapps% file wasn't there at all.

Now all seems fine. I'm still scanning it like crazy though.

Synth
System restore is always the first line of attack whenever you have issue, most of the time.
Also, have the habit of creating system image backup in regular basis, say once every week.

You will find system image backup if you open File History.
If you need to know more about system image backup, please post back.

Had malware virus infection, now I'm a Built-in Administrator(?)